“One-stop competence center for the Management and Support of your Azure-based solutions”
CloudFronts is a certified Microsoft Solutions Partner. This partnership enables us to deliver a proven and flexible solution that minimizes datacenter investments and meets requirements for security, compliance and oversight. Due to Microsoft’s deep experience, coupled with our mature technical platform and business acumen, we can build and manage applications faster and easier than our competitors can.
CloudFronts has teamed with the leader in both Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) to ensure that our clients receive the best support and services on the market. We provide customers with a comprehensive, open Hosted Services solution that includes infrastructure, network, storage, data management, identity management, and related IaaS operations and maintenance services — all delivered through a secure and compliant Cloud solution.
Features:
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Support and service desk Rely on Microsoft Certified Technology Specialists for full ownership support. Hence, no more need for you to invest in recruitment or training programs. Discover more about support models and Service Level Agreements (SLA).
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Proactivity Specialists will interpret data and take action before issues arise. Ensure fast response times by a combination of high availability (up to 24/7) and instant expertise.
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Azure monitoring Your solution is monitored by high quality innovative tools.
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Reporting Health check reports and operational audits help you to demonstrate the added business value of the solution.
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Change request room Allow your company to quickly adapt to new business requirements and maintain a high level of business agility.
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Hosting We support different outsourcing models, from your own Azure subscription managed by you or us; or on our subscriptions. Your Azure solution is best managed by outsourcing to us.
Get our whitepaper to see how we can help you, and learn how to get started.
DownloadWhat you get?
We organize our services so they are adapted to your needs, your budget and the required Service Level Agreement. Our approach is flexible and pragmatic in different domains:
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Fixed price or Time & Material pricing.
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Availability guarantee ranges from basic support up to 24/7.
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From emergency hotline to full ownership: all of our support levels are ITIL based.
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We support different outsourcing models, from on premise and hosting to cloud-based services.
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CloudFronts also supports hybrid models providing you with the flexibility needed
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On-site intervention or remote support
Benefits:
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Ensure continuity We monitor your processes and measure performance for continuous availability.
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Reduce costs We help you control and limit the total cost of ownership of integrations.
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Focus on adding value With integration experts at your fingertips to support and firefight, your teams can focus on new business.
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Guarantee your SLA We help you provide the SLA your business needs, and you don’t have to worry about it.
Packages Available
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Basic Package
- 8 hours Service Desk (critical- 24/5)
- SLA Response Times
- CRM (Ticketing Access)
- Daily, weekly & monthly procedures (Backup and uptime report)
- Knowledge Transfer
Standard Package
- All features of Basic Package
- 16 hours Service Desk (critical- 24/7)
- Execution of Operational procedures
- Health check
- Adaptive Actions (CU’s, Windows updates)
Custom Package
Let's connect for your specific customized requirements.
Connect for Customized Package
Not ready to take that step? Connect with us to speak with a product specialist.