Add Power BI report and Dashboard in D365 Portal Introduction: This blog explains how we can add Power BI report and dashboard in D365 portal. Below are the Steps: Step 1: Set up Power BI from Portal Admin Center 1. Go to the Dynamics 365 Administration Center page and select the Applications tab. 2. Select … Continue reading Enable Power BI Report and Dashboard in D365 Portal →

[SOLVED] Change Password is not working on Contacts in UCI. Introduction: To change portal password of a portal contact, we click on the “Change Password” option. When we try to set username and password for Contact “Change Password” button is not working on Unified Interface. Solution: 1.) Go to Settings 🡪 Advance Settings.   2.) … Continue reading Change Password is not Working on Contacts in UCI →

There might be a case where the vendor sends a single invoice for multiple purchase orders receipts, in this scenario we will see how to post one invoice for multiple purchase receipts of the same vendor. You can use Combine Receipt function to Invoice more than one purchase receipt. In search option, enter Purchase order … Continue reading Post Single Invoice for multiple Purchase Receipt in Dynamics 365 Business Central →

There might be a case where the company sends a single invoice for multiple Sales orders shipments, in this scenario we will see how to post one invoice for multiple sales shipment of the same customer. You can use Combine Shipment function to Invoice more than one sales shipment. In search option, enter Sales order … Continue reading Post Single Invoice for multiple Sales Shipment in Dynamics 365 Business Central →

Introduction:   Since the release of Microsoft Teams on March 2017 which was designed for business for all sizes, it is now being used by almost 500,000 organizations worldwide. Microsoft Teams is a big hit in the messaging app market after having such huge competitors like Slack, Facebook, Google, etc. Microsoft released its free version … Continue reading Microsoft Teams ‘Premium’ and ‘Freemium’ →

Introduction: In this blog, I want to depict how a table structure can be integrated into an Email in Business Central using the HTML tags. Pre-Requisites : Microsoft Dynamics 365 Business Central HTML Steps: Create an Email Structure using the SMTP Mail setup Codeunit and pages. The body that is to be attached to the … Continue reading How to attach a table structure in a mail in Business Central →

Introduction In this blog we will see how to use the Email Engagement functionality from Dynamics 365 Customer Engagement Pre Requisites 1. Dynamics 365 for Sales Implementation Step 1: To enable Email Engagement we can simply, navigate to Settings > AI for Sales > and accept the terms and agreements Once Accepted, we have to … Continue reading Email Engagement to track email interactions from Dynamics 365 Customer Engagement →

Introduction In the previous blog we looked at how we can register Email opens, Link Clicks and View Replies to a mail in D365 Customer Engagement using Email Engagement. In this blog we will see how we can follow emails to use the same feature using Dynamics 365 for Outlook App. Pre-Requisites Dynamics 365 Customer … Continue reading Email Engagement to track email interactions using Dynamics 365 App for Outlook →

Introduction In this blog we will take a look at how we can follow records automatically in Dynamics 365. As the name suggested when we follow any particular record, we can get details of that record in our activity feed. This can then be displayed on the dashboards in CRM. Following a record can also … Continue reading Stay updated using the “Follow” Capability in Dynamics 365 Customer Engagement →

Introduction In this blog we will look at how to create automatic post based on criteria. In my previous blog we saw how we can follow records automatically, based on some conditions. Both these scenarios could be clubbed to use the system more efficiently Implementation Step 1: For this demonstration, we will create a post … Continue reading Create automatic posts in Dynamics 365 Customer Engagement →