27 Jul’17

Dynamics AXAX 2012 R3 Commerce Data Exchange Service: Real Time Service Installation


Real-time Service is an integrated service that provides real-time communication between Microsoft Dynamics AX and retail channels. Real-time Service enables individual point of sale (POS) computers and online stores to retrieve certain data from Microsoft Dynamics AX in real time.

  • Redeem loyalty points
  • Issue and redeem credit memos
  • Create and update customer records
  • Create, update, and complete sales orders
  • Receive inventory against a purchase order or transfer order
  • Perform inventory counts

In AX 2012 R3, Real-time Service is a Windows Communication Foundation (WCF) service that must be installed on a website in Internet Information Services (IIS).

1. Run AX 2012 R3 Setup.

2. Select Microsoft Dynamics AX Components.

3. Select “I accept licence Terms” and click on Next button.

4. Click on Add or modify components. And click on next button.

5. In Add or Modify Component list. Select “Real time Service” under Commerce Data Exchange. And Click on Next button.

6. Setup will check prerequisite components for Real Time Service. (Note: – Make sure that there should not be any error). Once its Done , click on next button.

7. In Below Screen you have to configure below parameter. ( this is most IMP Steps)

  • Application name – The name of the web application that hosts Real-time Service.
  • Website name – The name of the website that hosts Real-time Service.
  • App pool name – The name of the application pool that Real-time Service runs in.
  • User name and Password – The credentials for the application pool identity.
  • HTTPS port – The port on which Real-time Service receives secure HTTP requests. You can specify any available port. Verify that the port is open in Windows Firewall.
  • TCP port – The port on which Real-time Service receives TCP requests. You can specify any available port. Verify that the port is open in Windows Firewall.
  • SSL certificate thumbprint – The thumbprint for your Secure Sockets Layer (SSL) encryption certificate. You must obtain a valid, registered certificate from a provider.

8. Setup will re-validate the Prerequisite components as per configuration. Once it’s Done click on Next button.

9. Real time service is now ready to install. Click on Install button to start the installation.

10. Once Installation is done below screen will appear.

11. After this close all the window. And go services. In Services you can able to see Microsoft Dynamics AX Commerce Data Exchange : Real-time Service.


Written by

Amol Bhad

ERP Technical Consultant

Leave a Reply

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload the CAPTCHA.

Want to streamline your business processes?

  • This field is for validation purposes and should be left unchanged.

Recent Articles

  • Reading more then 10K records in D3FOE OData API

    11 July’ 2018

    Introduction: We all know Dynamics 365 Finance and Operations has limitation of 10K records to be fetched at a time usi...

    Read more
  • Paging in D365 Customer Engagement v9.0

    10 July’ 2018

    Introduction: The Xrm.retrieveMultipleRecords method is used to retrieve a collection of records in Dynamics 365 Custom...

    Read more
  • Set up Dynamics 365 connection in Microsoft Social Engagement

    10 July’ 2018

    Introduction: This blog explains how to Set up Dynamics 365 connection in Microsoft Social Engagement. Steps to be follo...

    Read more
  • Voice of the Customer failed to install

    10 July’ 2018

    Introduction: Many people face issues in installing Voice of Customer solution on v9 environment and trying repeatedly ...

    Read more
  • Scribe Insight AX as a Web Service Find Block issue

    10 July’ 2018

    Introduction: If we need to look up for any value from AX then we do it by using a Find Block in Scribe Insight Eg: Basi...

    Read more

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.