The order fulfillment operation in the point of sale provides a single work area in the point of sale that can be used to process orders. This includes everything from accepting the order, to marking it as shipped, or initiating store pickup. In my case we wanted a notification to appear on POS whenever a … Continue reading Order fulfillment notifications in Dynamics 365 Retail (Commerce) →

Point of sale (POS) users can suspend in-progress transactions, and then resume them later or on a different register. Transactions are often suspended to quickly free up a register for a different task without losing any progress on the current transaction. For example, a store associate starts to process a customer’s transaction on a mobile … Continue reading Suspend(Hold) and Recall a transaction in the POS in D365 Retail(Commerce) →

This functionality was available in point of sale (POS) in Retail version 7.2. This functionality allowed for the numeric keypad (numpad) to appear at all times on the product receiving form. Having the numpad always available helps improve the efficiency of scanning product barcodes as part of POS receiving. This feature was removed after Retail … Continue reading Numpad to remain on-screen in POS inventory receiving form in Dynamics 365 For Retail →

Offline functionality in Modern POS (MPOS) is critical to business continuity and continuous store operations. MPOS must be available whenever needed, and as a result, it is critical that offline mode is provided for the broadest set of scenarios. Generally Offline functionality is not enabled by default. When you create a store, you need to … Continue reading New feature: Manually switching to Offline MPOS in Dynamics 365 Retail (Commerce) →

As we know, Dynamics 365 Commerce is released in the preview version, So in this blog, we will have a quick explanation upon some important “Authoring Tools” that we may need to Customize our Website.   Once we reach our Dynamics 365 Commerce page, We need to click on the Site that we are going … Continue reading Introduction to Microsoft Dynamics Commerce Tools →

Customer service, sales, marketing, finance, and operations are the five main pillars of any organization. When you take care of these aspects well, you can easily beat the competition that is out there. Unfortunately, not many companies focus on these elements as they do not know what exactly they need to do to streamline the … Continue reading Data fidelity checker in Microsoft Dynamics 365 Retail →

Customers are looking for experiences when they go for shopping these days. They are not planning to use a particular store if they do not get the best experience. In contrast, if a store is providing the best service, customers are very much interested in visiting that store again. If you want to be a … Continue reading POS Receipts printing, Device connectivity issues in Microsoft D365 For Retail →

Maintaining a retail store is not an easy task. You have to take care of several aspects. Unfortunately, not many retailers know how to do it. They struggle to take care of things such as retail store management, providing customer experience and support etc. It is wise to get Microsoft Dynamics 365 for Retail Management … Continue reading Benefits of implementing Cloud POS in Microsoft Dynamics 365 for Retail →

Let’s say you need to create a new store with multiple registers on CPOS.   It is now possible to have a retail store with multiple registers each running CPOS and each having their own dedicated hardware.   For example: A store with two registers both running CPOS and both having their own receipt printer, … Continue reading ProTip: Running Multiple Registers on CPOS →

Hi, In this blog I am going to illustrate how to get past the printing issues when you are trying to print Customer order, Quotation etc. Let’s consider a scenario: You are using a POS printer which is connected to your CPOS system. After finishing a transaction you want to print the receipt again from … Continue reading Customer order printing issue in Microsoft Dynamics D365 For Retail →