29 Mar’19

D365 GeneralChange Password is not Working on Contacts in UCI

[SOLVED] Change Password is not working on Contacts in UCI.

Introduction:

To change portal password of a portal contact, we click on the “Change Password” option. When we try to set username and password for Contact “Change Password” button is not working on Unified Interface.

Solution:

1.) Go to Settings 🡪 Advance Settings.

 

2.) Settings 🡪 Processes

 

3.) Select the “Change Password for Portal Contact” Process and Activate the Process.

4.) Click on Activate.

 

5.) Go to Contact Record 🡪 Refresh the Page.

6.) Click on “Change Password” button again to set the password.

 

7.) Enter Password and Click on Next.

Hope this Helped!

Written by

Vaishali Vyas

Software Engineer

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