UpdatesCloudFronts releases Client Support Portal for Client Self-Service
We know that you rely on your CRM or AX or BI solution for your business operations! We understand that these solutions always need to be working, but we also understand that sometimes there are issues and you need to know that you can get help from us!
We are happy to announce various new additions to our Support Teams!
24 hours a day, 5 days a week
No matter what time zone you are in, we are always working! Our L1 Support teams are constantly monitoring our support queues for any new issues that are submitted to firstname.lastname@example.org. So go ahead, send us your issues!
Our Client Support Portal is now live! You can now create, update and close tickets directly from the portal. To request portal access please email us at email@example.com and we will get your access setup right away!
Service Level Agreements
We are now offering Service Level Agreements (SLAs) to our clients for guaranteed response times! Contact us today by sending an email to firstname.lastname@example.org to discuss next steps!