2 Dec’16

Dynamics 365, EnterpriseHow to Change button text or description of the system entity or managed entity

We have a requirement that we want to change button text and description for case entity to the incident. Since the case is system entity which is managed, dynamics 365 not allowed you to make any modification in button text or description. For the unmanaged entity, you can make a modification with the help of third party tool like ribbon workbench.

In this article, we will see how to change button text of system entity (managed).

Kindly follow below steps.

  1. Create a new solution and add selected entity in that solution. In my example, I want only case entity.

    Make sure you have checked “include entity metadata”.

  2. Click on export translation

    The zip file will be downloaded to your system. Extract that zip file in your local system.

  3. Open CrmTranslations file in excel

    Select Display String sheet

    Find text that you want to replace. I want to replace all case word with incident. Make necessary changes and save the file. Again zip CrmTranslations folder and click on import Translation.

  4. Import zip file to the solution

    Publish the solution and go to entity form. You can see button text and description changed to the incident. Similar way you can do it for another system (Managed) entity.


Written by

Team Member


Leave a Reply

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload the CAPTCHA.

Want to streamline your business processes?

  • This field is for validation purposes and should be left unchanged.

Recent Articles

  • Design Views in App Designer – D365

    11 April’ 2018

    Introduction: Create and edit public or system views by using the app designer Description: Dynamics 365 sales app des...

    Read more
  • Call Management in D365 Field Service

    10 April’ 2018

    Introduction: This blog provides a solution to requirement of Client for Call Management in D365 Field Service. Scenari...

    Read more
  • Fetch Hierarchical data for Product Category in Dynamics 365 Operations

    10 April’ 2018

    Introduction: In this blog article, we will see how we can fetch hierarchical data using X++. How to fetch? We will ta...

    Read more
  • PowerBI April 2018 Update: Combo Chart Line Formatting

    10 April’ 2018

    Introduction: PowerBI introduced the feature to format line styles and legends for line charts a while ago. However, th...

    Read more
  • Power BI April 2018 Update: Q&A Explorer

    10 April’ 2018

    Introduction: In this blog we will explore some of the new features added to Power BI. Power BI has upgraded its Q&...

    Read more