31 Dec’18

D365 Finance and OperationsIssue : Database Sync Error while applying deployable packages or Updates.

Issue : Database Sync Error while applying deployable packages or Updates.

Usually the Database sync error occurs at step 11:GlobalUpdate script for service model: AOSService on machine: —-

Follow the steps to resolve the issue and resume the deployment.

  1. In this environment, go to Environment Monitoring –> SQL INSIGHTS –> ACTIONS tab
  2. In List of Actions, choose “Drop index”
  3. In Parameters, input “I_6640RECID” and “BANKIBANCOUNTRYACCOUNTSTRUCTURE” in Index name & Table name respectively.
  4. Choose Execute to drop the index then resume deployment.


Written by

Naithika Shetty

Software Engineer

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