Provide flexible options for choosing shipping or pickup warehouse for customer orders in D365 Retail(Commerce) | CloudFronts

Provide flexible options for choosing shipping or pickup warehouse for customer orders in D365 Retail(Commerce)

In an omni-channel commerce world, many retailers provide the option of customer orders, or special orders, to meet various product and fulfillment requirements. Here are some typical scenarios:

  • A customer wants products to be delivered to a specific address on a specific date.
  • A customer wants to pick up products from a store or location that differs from the store or location where the customer purchased those products.
  • A customer inside a store location wants to order products today and pick them up from the same store location on a later date.


This functionality will improve efficiency when running rules against distributed order management (DOM) fulfillment profiles. The functionality ensures that DOM rules run only against the shipping warehouse locations and not against the larger subset of locations.

By only using the filtered list of shipping warehouses that are included in the fulfillment group, as associated to the DOM fulfillment profile, we ensure that the DOM rules are run more effectively and efficiently.

As you can see in the below image there is a fulfillment group associated with every store and you can add or remove the store as required. The stores added here will be part of the fulfillment process. Rest will not be displayed on orders page in POS

I hope this information will be helpful to everyone


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