31 Jan’19

D365 GeneralRun OnDemand Workflow in D365 CE UCI Apps


This blog explains the steps on how to enable OnDemand Workflow in D365 CE UCI Apps.


After clients are upgraded to D365 CE V9 version, Users are unable to use Classic App functionality to run OnDemand Workflows which was showstopper since it was routine task and much needed functionality.


Below are steps to be performed for enabling functionality

1. Admin user should enable the “Microsoft flow” option for all the users. Below are the steps:

  • Navigate to the ‘users’ in Office 365. Post navigation, open a specific user.
  • Enable license for “Flow for Dynamics 365” in D365 CE Plan. (below screenshot for reference).

Office 365 Microsoft Flow License

2.  Enable setting to Show Microsoft Flow in Sitemap.

  • Navigate to Settings → Administrator →System Settings by System Administrator Role User.
  • Open Customization Tab and Enable Microsoft Flow option.
  • System Setting in D365 CE
    System Setting in D365 CE

3. Navigate to any Entity below screenshot for Account.

  • Open Account Entity record.
  • Account Entity in D365 CE
    Account Entity in D365 CE
  • Navigate to Flow button on Ribbon and expand options, you will view all OnDemand Workflow for Entity under Run Workflow header.
  • OnDemand Workflow under Microsoft Flows
    OnDemand Workflow under Microsoft Flows


This is how enabling Microsoft Flows setting on specific environment allows Users to run OnDemand Workflows in UCI Apps of D365 CE. Hope the above process helps!

Written by

Shailesh Wath

ERP Consultant

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