10 May’17

Dynamics 365, EnterpriseSetup and Design of Receipts in Dynamics 365 Operation Retail


Blow blog, describe you about how to create,  modify Receipts, invoice, Order summery report and rest of other document for MPOS and CPOS. You can create multiple receipts with different layout for single entity.

Let begin with this Exercise.

Step 1:-

Go to the Retail and commerce > Channel setup > POS setup > POS > Receipt formats.

Step 2 :-

Select Receipt format 1 and click on design button.

Once you click on Design button browser will ask to Open  Microsoft.Dynamics.Retail.RetailDesigner Host.application

Click on Open Button. And sign in Dynamics Workflow Editor.

Step 3:-

Designer window is look like below screen shot.

Step 4 :-

In Designer window you can able to see Form Information.

Form ID :- ID of receipts  , Form Name :- Name of Form , Form Description :- Description of From.

Step 5:-

On Left Side, you can able to view Header, Line, Footer.

In Header you can click on drag  listed element in design work space. For E.g. Store ID, Staff Name, Receipts No. Transaction ID.  Header element will print on top of the receipts and will print only at once.

Step 6:-

In Lines, you can click on drag  listed element in design work space. For E.g. Product ID, Description, Unit Price, quantity.  Line element will print on middle  of the receipts.

Step 7:-

In footer, you can click on drag  listed element in design work space. For E.g. Total, TAX Amount, Tender Name .  Footer element will print on bottom  of the receipts.

Step 8:-

Object Information is used to set property of Element of Header, Lines and footer which is

Align – Set the alignment of the field to either Left or Right.

Fill char – Specify the white space character. By default, an empty space is used, but you can enter any character.

Prefix – Enter the value that appears at the beginning of the field. This setting applies only to the Lines section of the layout.

Characters – Specify the maximum number of characters that the field can contain if the element contains a variable. If the text in the field is longer than the number of character that you specify, the text is truncated to fit the field.

Variable – This check box is selected automatically if the element contains a variable and can’t be customized.

Font type – Set the font style to either Normal or Bold. Bold letters use two times as much space as normal letters. Therefore, some characters might be truncated.

Delete – Click this button to remove the selected part from the form layout.

Step 9:-

Click on Save button. You receipt Layout will be save.


Follow this steps to Create or modify receipts layout which is used in CPOS and MPOS.



Written by

Amol Bhad

ERP Technical Consultant

2 thoughts on “Setup and Design of Receipts in Dynamics 365 Operation Retail”

    1. Hi Sam,

      For receipt printer, IT admin has to change OPOS setup of Printer. He has to select paper size, and as the blog, he has to change font (size) and layout.

      If store is having normal printer like HP, Samsung…etc, then nothing to do with POS setup. Just Change the layout as per required paper size and select correct Printing hardware in Hardware profile.

Leave a Reply

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload the CAPTCHA.

Want to streamline your business processes?

  • This field is for validation purposes and should be left unchanged.

Recent Articles

  • Reading more then 10K records in D3FOE OData API

    11 July’ 2018

    Introduction: We all know Dynamics 365 Finance and Operations has limitation of 10K records to be fetched at a time usi...

    Read more
  • Paging in D365 Customer Engagement v9.0

    10 July’ 2018

    Introduction: The Xrm.retrieveMultipleRecords method is used to retrieve a collection of records in Dynamics 365 Custom...

    Read more
  • Set up Dynamics 365 connection in Microsoft Social Engagement

    10 July’ 2018

    Introduction: This blog explains how to Set up Dynamics 365 connection in Microsoft Social Engagement. Steps to be follo...

    Read more
  • Voice of the Customer failed to install

    10 July’ 2018

    Introduction: Many people face issues in installing Voice of Customer solution on v9 environment and trying repeatedly ...

    Read more
  • Scribe Insight AX as a Web Service Find Block issue

    10 July’ 2018

    Introduction: If we need to look up for any value from AX then we do it by using a Find Block in Scribe Insight Eg: Basi...

    Read more

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.