9 Jun’17

Dynamics 365, EnterpriseUsing JavaScript and where to write it in D365 CRM Portals

In this blog, we shall see how can a user can write a JavaScript Code and where exactly should the user place the code in order to customize the D365 CRM Portal for version 8.0+.


  1. D365 CRM Portals
  2. D365 CRM Environment


The user is often confused as to where exactly should he write the Java Script Code to make the following customizations to the CRM Portals Web Page. We will write a simple JavaScript function to disable the fields in this case the user will disable the email and phone number input fields on the on the Contact Us Web Page of D365 CRM Portals as shown below.

Fig 1: Image showing disabled email and phone number fields using custom JavaScript


Step 1: The user will have to go the CRM Main Menu to Portals> Web Pages and select the respective web page to which the user wants to implement the required changes as shown below.

Fig2: Selecting the Web Page

Step 2: On opening the Web Page the user will get a section called the Localized content. The user should select the option as shown below.

Fig 3: Select the Localized Content

Step 3: On selecting the option in the localized Content as shown in the previous step, the user will have to scroll down and expand the Advance tab where the user get two input sections which are ‘Custom JavaScript’ and ‘Custom CSS’ as shown below. The user has to put the custom JavaScript into the ‘Custom JavaScript’ input section.

Fig 4: Writing the JavaScript into the ‘Custom JavaScript’ input section of the localized content

Step 4: The user can also add the custom JavaScript Code to the front side editor of the Portal using the administrative tool as shown below.

Fig 5: Writing the JavaScript Code on the Front End using administrative tool.


Thus in this way we can implement a simple custom JavaScript Code to customize the D365 CRM Portal.

Written by

Team Member


Leave a Reply

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload the CAPTCHA.

Want to streamline your business processes?

  • This field is for validation purposes and should be left unchanged.

Recent Articles

  • Reading more then 10K records in D3FOE OData API

    11 July’ 2018

    Introduction: We all know Dynamics 365 Finance and Operations has limitation of 10K records to be fetched at a time usi...

    Read more
  • Paging in D365 Customer Engagement v9.0

    10 July’ 2018

    Introduction: The Xrm.retrieveMultipleRecords method is used to retrieve a collection of records in Dynamics 365 Custom...

    Read more
  • Set up Dynamics 365 connection in Microsoft Social Engagement

    10 July’ 2018

    Introduction: This blog explains how to Set up Dynamics 365 connection in Microsoft Social Engagement. Steps to be follo...

    Read more
  • Voice of the Customer failed to install

    10 July’ 2018

    Introduction: Many people face issues in installing Voice of Customer solution on v9 environment and trying repeatedly ...

    Read more
  • Scribe Insight AX as a Web Service Find Block issue

    10 July’ 2018

    Introduction: If we need to look up for any value from AX then we do it by using a Find Block in Scribe Insight Eg: Basi...

    Read more

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.