US-Based Non-Profit Organization Partners with CloudFronts for Dynamics 365 Customer Service Implementation

We are pleased to announce that a leading US-based non-profit organization has partnered with CloudFronts to implement Microsoft Dynamics 365 Customer Service. 

Founded in 2010, the organization is headquartered in San Francisco, California, with additional offices in Amsterdam, Venlo, and Raleigh, North Carolina. It is dedicated to advancing sustainable product design through its Certified™ program, which emphasizes material health, product circularity, renewable energy, water stewardship, and social fairness. By supporting global organizations, the non-profit plays a key role in creating safer, recyclable, and more circular products that contribute to a sustainable future. 

The organization is planning a full migration to the Microsoft ecosystem to have connected systems, eliminating the need for manual data integration. CloudFronts is partnering with the client to design, architect, and deploy Dynamics 365 Customer Service to align with their customer support goals. The initial focus is on implementing a robust ticketing system that improves service responsiveness and operational efficiency.

On this occasion, Priyesh Wagh, Practice Manager at CloudFronts, stated: 
” We’re keen to work with our customer for their Dynamics 365 Customer Service implementation. This paves the way to long-running engagement on a constantly evolving platform for a robust case management system. CloudFronts Team is looking forward to making a positive impact with this implementation.” 

About CloudFronts 

CloudFronts is a global Microsoft Solutions Partner for Business Applications, Data & AI, helping teams and organizations worldwide solve their complex business challenges with Microsoft Cloud, AI, and Azure Integration Services. We have a global presence with offices in U.S, Singapore & India.  

Since its inception in 2012, CloudFronts has successfully served over 200+ small and medium-sized clients all over the world, such as North America, Europe, Australia, MENA, Maldives & India, with diverse experiences in sectors ranging from Professional Services, Financial Services, Manufacturing, Retail, Logistics/SCM, and Non-profits.   

Please feel free to connect with us at transform@cloudfronts.com