5 Reasons Why you should choose Dynamics 365 for Sales

5 Reasons Why You Should Choose Dynamics 365 for Sales

Late in 2016, Microsoft announced that it would combine Dynamics CRM and ERP into a single, flexible, and highly adaptable solution. Dynamics 365 is a cloud-based, end-to-end business solution that can manage everything from sales to marketing, customer service to operations. It comes with nine business-specific applications.

Dynamics 365 CRM is a highly customizable, versatile CRM software solution that is ideal for both small businesses that are trying to scale, as well as large organizations with complex business processes. The solution has revolutionized our approach to customer relationship management.

Dynamics CRM is made up of five different applications: Sales, Customer Service, Marketing, Field Service, and Project Service Automation. These business applications are flexible, scalable, and cover every aspect of the business process. They can be utilized as stand-alone products or as part of a comprehensive Dynamics CRM solution.

Organizations can only pay for the modules they require and are not obligated to buy a particular number of applications, enabling them to keep a tighter grip on their budget. 

With increasing customer expectations, there is now a larger emphasis on more value-added engagement.

Advantages of using Microsoft Dynamics 365 for CRM

Dynamics 365 stores all customer data in one centralized platform and keeps track of customer activity including bids, orders, emails, and phone conversations. It is designed to assist businesses to improve how they do business by providing robust tools for sales, marketing, and service operations.

When integrated with Office 365, Dynamics CRM boosts overall productivity and collaboration. This quick, adaptable, and cost-effective solution can help businesses streamline operations and improve routine processes in a consistent and measurable way. 

It’s relatively simple to add industry and company-specific third-party applications to enhance the capabilities of Dynamics CRM modules, all thanks to Microsoft AppSource, the online marketplace for all third-party-developed Dynamics 365 add-ons.

Dynamics 365 for Sales

One of the most important Microsoft Dynamics 365 products is Dynamics 365 for Sales. Dynamics 365 for Sales is a sales automation and forecasting solution that simplifies sales processes and makes day-to-day tasks easier. It empowers sales professionals to build meaningful customer relationships, make decisions based on real-time data, and close deals more quickly. 

Organizations can manage each phase of the sales process and reap benefits such as increased sales opportunities, better contact, and account management, improved time management, and better sales pipeline management. It’s perfect for onboarding new team members, optimizing processes, and engaging with customers, thanks to its business process flow, intelligent tools, and real-time dashboards.

Everything is connected in one application, from supply chain to financials, sales and purchase orders to inventories, distribution, and production operations. With D365 Sales, you get access to digital intelligence and increased visibility, which can help your business create better customer experiences, increase operational efficiency, and boost growth. 

Here are some of the key features of Microsoft Dynamics 365 for Sales: 

• A Complete Customer Profile 

Dynamics 365 for Sales provides valuable social insights, up-to-date company information, and an embedded sales process that allows salespeople to target the right contacts, prospects, and leads in their pipeline.

Salespeople can engage in more meaningful, relevant interactions with customers using detailed customer profiling and targeted information. On top of it, it provides them contextual insights to close more deals, quickly.

• Unparalleled Digital Intelligence 

Microsoft Dynamics 365 for Sales empowers salespeople to take the lead by leveraging automated business processes and artificial intelligence.

Thanks to automated lead scoring and predictive analytics, sales professionals now have all the data they need to scale their business and increase pipeline growth. The app’s integration with Office 365 provides the team with each and every tool they need at any phase in the sales cycle.

• Better Sales Performance 

Within Microsoft D365 for Sales, Power BI Q&A, dashboards, and contextual charts deliver the ideal blend of collaboration and information. You get to reduce distractions while better prioritizing opportunities to optimize your sales team’s success, monitor outcomes, and eventually keep everyone accountable at every step of the way. 

Dynamics 365 for Sales is designed to help sales teams better understand customer needs and perform more efficiently.

Key Challenges you can solve using Dynamics 365 for Sales:

Sales professionals face a slew of challenges throughout the sales cycle. Here’s how Dynamics 365 for Sales helps salespeople solve challenges and accelerate business growth: 

1. Leads Management 

With the increased competition and demand in the industry, the lead generation process has become even more challenging. With a large number of leads, it becomes difficult to keep track of all the leads and close them successfully. To ensure that the sales process runs smoothly, sales staff spends a significant amount of time and effort managing these leads.

Dynamics 365 for Sales helps salespeople keep track of leads and quickly identify high-priority leads and prospects, so they can move on with the sales process. 

• Targeting the right prospects 

Whether big or small, businesses can’t really afford to waste time and money on the wrong leads.  

Dynamics 365 Sales helps you in finding the most qualified leads that can turn into potential customers. It provides you real-time information about your existing customer and prospects, allowing you to focus your time and resources on the right leads and increasing sales efficiency.

• Effective Communication 

For a salesperson to be successful, they must be able to communicate effectively. Any solution used by sales teams should be capable of assisting them in their communication with prospects and customers.

With Dynamics 365 for Sales, it’s no longer difficult to communicate with leads and customers. You can quickly obtain relevant insights that can help you in improving customer interaction.

• Improve Sales Performance

As a cloud-based solution, Dynamics 365 Sales provides workforce mobility and scalability. Your sales team can use any device to access their tools and work in their preferred setting. It has the ability to boost the overall productivity of your sales team.

• Better Customer Service 

The sale of a product or service does not end with the closing of a deal; it extends well beyond that. A continuous examination of current customer success is equally important. 

With integrated data analytics and user dashboards, Dynamics 365 Sales empowers businesses to align their marketing plans to meet unique customer needs. D365 Sales can help in the development of positive partnerships and revenue growth.

What makes Dynamics 365 for Sales the Most Effective Sales Tool?

Dynamics 365 is one of the leading Customer Relationship Management (CRM) solutions. Since it is a Microsoft offering, you get a comprehensive variety of back-office business applications, unlike any other sales tool on the market. As a result, you don’t need to implement and integrate a different set of ERP and CRM systems to better manage your business. 

Dynamics 365 for Sales can help you manage your accounts and contacts, nurture your sales from start to end, build strong customer relationships, make smarter decisions based on real-time data, and close deals quickly.