Category Archives: D365 Retail

Manual statement posting in D365 Commerce (Retail)

In this blog, I am going to showcase how to create and post statements manually in D365 retail. In Dynamics 365 Commerce, the statement posting process is used to account for the transactions that occur in POS. The statement posting process uses the distribution schedule to pull a set of POS transactions into the headquarters … Continue reading Manual statement posting in D365 Commerce (Retail)

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How to keep customer on hold in D365 Finance and Operations

In this post I will show you all the different ways you can put a customer on hold in Dynamics 365 Finance and Operations Dynamics 365 Finance and Operations has standard customer management functionality that allows account receivable managers or customer account managers to put customer accounts on various types of holds. These different hold … Continue reading How to keep customer on hold in D365 Finance and Operations

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Issue in Payment Method in D365 Commerce (Retail) POS

Posted On October 26, 2021 by Hitesh Jingare Posted in Tagged in

In this blog, I am going to showcase how to resolve the issue in Payment Method on Retail POS. When a customer will come to the shop and want to buy an items with a different payment methods like check, currency then getting the above error on the POS. This error occurred because, in the … Continue reading Issue in Payment Method in D365 Commerce (Retail) POS

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Use of shared shift in a store with two or more terminals in D365 for Retail

Introduction: A “shared shift” configuration lets retailers have a single shift across multiple registers, cash drawers, and users. A shared shift has a single starting amount and a single closing amount that are summarized across all cash drawers. In this scenario, a separate cash drawer isn’t reserved for each register. Instead, all registers can share … Continue reading Use of shared shift in a store with two or more terminals in D365 for Retail

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Enable multiple pickup delivery modes for customer orders in D365 Retail POS(Commerce )

Posted On June 30, 2021 by Admin Posted in Tagged in

In Microsoft Dynamics 365 Commerce version 10.0.16 and later, Retailers can define multiple modes of delivery that shoppers or sales associates can choose among when they create an order that will be picked up at a store. In this way, organizations can provide multiple pickup options to their shoppers.  For example, many retailers now offer … Continue reading Enable multiple pickup delivery modes for customer orders in D365 Retail POS(Commerce )

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New discount enhancements in D365 Retail POS(Commerce)

Ability to restrict discount to one or more stores The way this discount works is: If a particular customer buys something from a particular store , only in that case discount is applied. Lets check the setup below All you need to do is enable Match all associated price group button to enable this. And … Continue reading New discount enhancements in D365 Retail POS(Commerce)

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New discount enhancements in D365 Retail POS(Commerce)

Posted On June 30, 2021 by Admin Posted in Tagged in

Ability for certain discounts to always apply after all other discounts have been applied This feature gives the ability to cashier to give additional discounts to certain customers even after all the eligible discounts have been applied. For example: A customer has a coupon which cashier wants to apply on a transaction. This coupon discount … Continue reading New discount enhancements in D365 Retail POS(Commerce)

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Inventory adjustment feature in D365 Retail POS(Commerce)

Posted On June 30, 2021 by Admin Posted in Tagged in

Inventory adjustment in POS can be used to account for items which need to be discarded from the store or they need to be adjusted as per the store requirement. Let’s see how a cashier can do that. Below is the setup required to be done in order for this feature to work In the … Continue reading Inventory adjustment feature in D365 Retail POS(Commerce)

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Starting amount showing blank in X/Z report in D365 Commerce (Retail)

Posted On May 11, 2021 by Hitesh Jingare Posted in Tagged in

In this blog, I am going to showcase how to resolve the error while printing the X/Z report from POS. In the store, go to payment methods. Select the tender Remove/ Float payment method. The payment method configuration for “Tender remove/float” was incorrect. If you don’t want to have the same problem be sure to … Continue reading Starting amount showing blank in X/Z report in D365 Commerce (Retail)

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Issue in returning Invoice Orders in D365 Commerce (Retail)

Posted On May 11, 2021 by Hitesh Jingare Posted in Tagged in

In this blog, I am going to showcase how to resolve the error while returning invoice orders in Retail POS. When a customer will come to the shop and want to return the order which already invoices then getting following error on the POS This error was occurred because the return reason code setup is … Continue reading Issue in returning Invoice Orders in D365 Commerce (Retail)

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