Tag Archives: D365 Retail

Manual statement posting in D365 Commerce (Retail)

In this blog, I am going to showcase how to create and post statements manually in D365 retail. In Dynamics 365 Commerce, the statement posting process is used to account for the transactions that occur in POS. The statement posting process uses the distribution schedule to pull a set of POS transactions into the headquarters … Continue reading Manual statement posting in D365 Commerce (Retail)

Issue in Payment Method in D365 Commerce (Retail) POS

Posted On October 26, 2021 by Hitesh Jingare Posted in Tagged in

In this blog, I am going to showcase how to resolve the issue in Payment Method on Retail POS. When a customer will come to the shop and want to buy an items with a different payment methods like check, currency then getting the above error on the POS. This error occurred because, in the … Continue reading Issue in Payment Method in D365 Commerce (Retail) POS

Use of shared shift in a store with two or more terminals in D365 for Retail

Introduction: A “shared shift” configuration lets retailers have a single shift across multiple registers, cash drawers, and users. A shared shift has a single starting amount and a single closing amount that are summarized across all cash drawers. In this scenario, a separate cash drawer isn’t reserved for each register. Instead, all registers can share … Continue reading Use of shared shift in a store with two or more terminals in D365 for Retail

Set credit limit automatically for newly created customers in POS in D365 Retail POS(Commerce )

Posted On June 30, 2021 by Rutvik Mehta Posted in Tagged in

For customers created in POS, there is a limitation when it comes to enabling certain parameters for customers. Because those options are not available to the cashier on POS. For example the customers created on POS must have automatic credit limit set to them. So every time a customer is created by a cashier the … Continue reading Set credit limit automatically for newly created customers in POS in D365 Retail POS(Commerce )

New discount enhancements in D365 Retail POS(Commerce)

Posted On June 30, 2021 by Admin Posted in Tagged in

Ability for certain discounts to always apply after all other discounts have been applied This feature gives the ability to cashier to give additional discounts to certain customers even after all the eligible discounts have been applied. For example: A customer has a coupon which cashier wants to apply on a transaction. This coupon discount … Continue reading New discount enhancements in D365 Retail POS(Commerce)

Inventory adjustment feature in D365 Retail POS(Commerce)

Posted On June 30, 2021 by Admin Posted in Tagged in

Inventory adjustment in POS can be used to account for items which need to be discarded from the store or they need to be adjusted as per the store requirement. Let’s see how a cashier can do that. Below is the setup required to be done in order for this feature to work In the … Continue reading Inventory adjustment feature in D365 Retail POS(Commerce)

Starting amount showing blank in X/Z report in D365 Commerce (Retail)

Posted On May 11, 2021 by Hitesh Jingare Posted in Tagged in

In this blog, I am going to showcase how to resolve the error while printing the X/Z report from POS. In the store, go to payment methods. Select the tender Remove/ Float payment method. The payment method configuration for “Tender remove/float” was incorrect. If you don’t want to have the same problem be sure to … Continue reading Starting amount showing blank in X/Z report in D365 Commerce (Retail)

Issue in returning Invoice Orders in D365 Commerce (Retail)

Posted On May 11, 2021 by Hitesh Jingare Posted in Tagged in

In this blog, I am going to showcase how to resolve the error while returning invoice orders in Retail POS. When a customer will come to the shop and want to return the order which already invoices then getting following error on the POS This error was occurred because the return reason code setup is … Continue reading Issue in returning Invoice Orders in D365 Commerce (Retail)

Inventory lookup feature to be operational in 10.0.19 release of D365 Retail(Commerce)

As of now as a POS user if you want to check the inventory of an Item , you will need to click on the inventory lookup button on homepage and you will have to then enter the item number to display a list of store wise inventory. While this feature is useful, there is … Continue reading Inventory lookup feature to be operational in 10.0.19 release of D365 Retail(Commerce)

Database error on POS while adding products to cart in D365 Retail POS

Posted On March 13, 2021 by Admin Posted in Tagged in

This particular error ‘A database error has occurred’ took a very long time to resolve for us as neither us or Microsoft were able to figure out what was causing it. We verified and double checked following to resolve the issue but to no avail. I suggest you to first ensure the below things before … Continue reading Database error on POS while adding products to cart in D365 Retail POS