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Category Archives: D365 Sales

Sales Return Process in Dynamics 365 Finance and Operations Part 1

In the world of retail and commerce, managing sales returns efficiently is a critical aspect of customer satisfaction and operational excellence. In this blog, let’s explore how the sales return process works in Dynamics 365 Finance and Operations (D365FO) and explore how businesses can leverage the capabilities of this robust ERP system to streamline and … Continue reading Sales Return Process in Dynamics 365 Finance and Operations Part 1

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Opportunity to Sales Cycle – Part 1

Introduction: In this blog I will demonstrate the set ups for opportunities. The sequence for setting up opportunity to sales cycle is as follows: Opportunities: Any inbound lead could be viewed as a potential sales opportunity. You can make opportunities and link them to certain salespeople to keep track of possible sales. You must first … Continue reading Opportunity to Sales Cycle – Part 1

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How to create and add/attach a custom activity-type entity to an existing entity in Dynamics 365 CRM

Introduction Activities are tasks or sorts of homework that we as a team perform when contacting a customer for example making a phone call, making an appointment or calls, and so on. You can set the status of this activity to complete pending or in progress. For more details, please follow the link: Activity entities … Continue reading How to create and add/attach a custom activity-type entity to an existing entity in Dynamics 365 CRM

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Exploring the Find Next Flag for discount trade agreement journal

Introduction When creating a trade agreement in Dynamics 365 for Finance and Operations (D365 F&O), you may come across the “Find Next” option. This article will explain what the Find Next flag does and how it impacts the system when calculating discounts. The “Find Next” Option in Dynamics 365 F&O The Find Next option in … Continue reading Exploring the Find Next Flag for discount trade agreement journal

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Filtering Entity Lookups based on field value

Posted On March 10, 2022 by Vidit Gholam Posted in Tagged in

I have a contact record with a role option set field with options Billing, Decision Maker, Client, Influencer.  The Requirement is to only show billing contacts i.e. contacts with role billing related to the account selected on the Opportunity in the lookup of the contacts on the Opportunities.  Let’s see how I to filtered the … Continue reading Filtering Entity Lookups based on field value

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Open document on click of button in D365 CRM using JavaScript

In this blog we will see how we can open a PDF document on click of button from a record in CRM Let say we have User Guide button on Lead Entity and on click of User Guide button, a PDF document which is User Guide document should be open in next tab. Solution Create … Continue reading Open document on click of button in D365 CRM using JavaScript

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How to keep customer on hold in D365 Finance and Operations

In this post I will show you all the different ways you can put a customer on hold in Dynamics 365 Finance and Operations Dynamics 365 Finance and Operations has standard customer management functionality that allows account receivable managers or customer account managers to put customer accounts on various types of holds. These different hold … Continue reading How to keep customer on hold in D365 Finance and Operations

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Integration of Teams with Dynamics 365 for Custom Entities using Postman

In this blog we will see how to integrate teams with Dynamics 365 for custom entities using Postman. Solution Step 1- Go to portal.azure.com and select Azure Active Directory. Step 2- On App Registration, click on new registration Step 3-Register an application and follow the steps: Name, Select Multitenant, Enter the required url. Then, click on register. … Continue reading Integration of Teams with Dynamics 365 for Custom Entities using Postman

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Disable field on change of tab in D365 CE

Use case – Our requirement is to enable field description field on invoice line form on clicking of tab General. Let’s see how we can achieve this Solution – Step 1 – Create web resource with below function- var invoiceLineCustomization = {     unlockField : function(executionContext)     {         var formContext = executionContext.getFormContext();             formContext.getControl(“description”).setDisabled(false); … Continue reading Disable field on change of tab in D365 CE

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Connect D365 CRM CDS Database from SQL Server

Many times, we feel like why I can’t access D365 CRM Database directly from MS SQL Server, so here is my blog that will guide you on how you can connect D365 CRM CDS Database using MS SQL Server Steps to enable D365 CRM CDS Database to make it connect from MS SQL Server: Login … Continue reading Connect D365 CRM CDS Database from SQL Server

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