Issue in Payment Method in D365 Commerce (Retail) POS

Posted On October 26, 2021 by Hitesh Jingare Posted in  Tagged in

In this blog, I am going to showcase how to resolve the issue in Payment Method on Retail POS.

When a customer will come to the shop and want to buy an items with a different payment methods like check, currency then getting the above error on the POS.

This error occurred because, in the payment, Some configuration was missing.

Steps to identify the missing configuration in the Payment method.

  1. Go to all stores and select the store for which you are facing this issue.
  1. Click on Payment method.
  1. Select the payment method for which you are facing this issue.
  2. In the General tab, the operation name must be there.
  1. In the Posting tab, all the account number must be setup.
  1. Save and Go to Channel Database and run full sync for 1070, 1090, and 1110 jobs.
  2. This will take 15-20 minutes to save the data.
  3. Refresh the POS link and this issue will resolve.

hope this helps!

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