Change Password is not Working on Contacts in UCI
[SOLVED] Change Password is not working on Contacts in UCI.
Introduction:
To change portal password of a portal contact, we click on the “Change Password” option. When we try to set username and password for Contact “Change Password” button is not working on Unified Interface.
Solution:
1.) Go to Settings 🡪 Advance Settings.
2.) Settings 🡪 Processes
3.) Select the “Change Password for Portal Contact” Process and Activate the Process.
4.) Click on Activate.
5.) Go to Contact Record 🡪 Refresh the Page.
6.) Click on “Change Password” button again to set the password.
7.) Enter Password and Click on Next.
Hope this Helped!
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