What is Microsoft Dynamics 365 – Is it specifically CRM or ERP?
Microsoft Dynamics 365 comprises of CRM and ERP. It depends on your requirement as to what you want, or you can describe your needs and we can consult you. Briefly, Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP), along with productivity applications and artificial intelligence tools. You can choose any of them or both.