Struggling with Siloed Systems? Here’s How CloudFronts Gets You Connected

In today’s world, we use many different applications for our daily work. One single application can’t handle everything because some apps are designed for specific tasks. That’s why organizations use multiple applications, which often leads to data being stored separately or in isolation.

In this blog, we’ll take you on a journey from siloed systems to connected systems through a customer success story.

About BÜCHI

Büchi Labortechnik AG is a Swiss company renowned for providing laboratory and industrial solutions for R&D, quality control, and production. Founded in 1939, Büchi specializes in technologies such as:

• -Rotary Evaporation
• -Spray Drying
• -NIR Spectroscopy
• -Melting Point Determination
• -Extraction and Distillation

Their equipment is widely used in pharmaceuticals, chemicals, food & beverage, and academia for sample preparation, formulation, and analysis. Büchi is known for its precision, innovation, and strong customer support worldwide. 

Systems Used by BÜCHI

To streamline operations and ensure seamless collaboration, BÜCHI leverages a variety of enterprise systems:

• >SharePoint is used for centralized management and sharing of product brochures across teams.
• >Cloudinary CDN ensures fast and consistent delivery of product media across the global website.
• >Akeneo PIM helps maintain consistent and accurate product data across departments.
• >Salesforce supports efficient management of customer relationships, sales, marketing, and support activities.

Infor and SAP Business One are utilized for managing critical business functions such as finance, supply chain, manufacturing, and inventory.

Reporting Challenges Due to Siloed Systems

Organizations often rely on multiple disconnected systems across departments — such as ERP, CRM, marketing platforms, spreadsheets, and legacy tools. These siloed systems result in:

• >Inconsistent data across departments
• >Duplicate data entries and manual reconciliation
• >Delayed or inaccurate reporting
• >Lack of real-time insights for decision-making
• >Difficulty in aligning teams around a unified business view

The Need for a Single Source of Truth

To solve these challenges, it’s critical to establish a Single Source of Truth (SSOT) — a central, trusted data platform where all key business data is:

• >Unified across systems (ERP, CRM, supply chain, etc.)
• >Validated and standardized to ensure consistency
• >Accessible in real-time for analytics and reporting
• >Secured with role-based access and governance

How We Helped Büchi Connect Their Systems

To build a seamless and scalable integration framework, we leveraged the following Azure services:

>Azure Logic Apps – Enabled no-code/low-code automation for integrating applications quickly and efficiently.

>Azure Functions – Provided serverless computing for lightweight data transformations and custom logic execution.

>Azure Service Bus – Ensured reliable, asynchronous communication between systems with FIFO message processing and decoupling of sender/receiver availability.

>Azure API Management (APIM) – Secured and simplified access to backend services by exposing only required APIs, enforcing policies like authentication and rate limiting, and unifying multiple APIs under a single endpoint.

BÜCHI’s case study was published on the Microsoft website, highlighting how CloudFronts helped connect their systems and prepare their data for insights and AI-driven solutions.

Why a Single Source of Truth (SSOT) Is Important

A Single Source of Truth means having one trusted location where your business stores consistent, accurate, and up-to-date data.

Key Reasons It Matters:

• -Improves Decision-Making
• -Eliminates Data Conflicts
• -Saves Time & Reduces Manual Effort
• -Supports Real-Time Insights
• -Enables AI & Advanced Analytics
• -Strengthens Data Governance

How we did this

We used Azure Function Apps, Service Bus, and Logic Apps to seamlessly connect the systems. Databricks was implemented to build a Unity Catalog, establishing a Single Source of Truth (SSOT). On top of this unified data layer, we enabled advanced analytics and reporting using Power BI.

In May, we hosted an event with BÜCHI at the Microsoft Office in Zurich. During the session, one of the attending customers remarked, “We are five years behind BÜCHI.” Another added, “If we don’t start now, we’ll be out of the race in the future.”

This clearly reflects the urgent need for businesses to evolve.

Today, Connected Systems, a Single Source of Truth (SSOT), Advanced Analytics, and AI are not optional — they are essential for sustainable growth and improved human efficiency.

The pace of transformation has accelerated: tasks that once took months can now be achieved in days — and soon, perhaps, with just a prompt.

To conclude, if you’re operating with multiple disconnected systems and relying heavily on manual processes, it’s time to rethink your approach. System integration and automation free your teams from repetitive work and empower them to focus on high impact, strategic activities.

We hope you found this blog useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfonts.com.