“Run Jobs” – as the name suggests is a process between Retail Channels and Retail essentials through which we transfer data between channels and database. Please Note: Jobs Run at a specified time which may be different for every Retail Scheduler. Be aware of what the time is set for jobs to run automatically.  Running jobs at a specific time requires setting to be done so that we can schedule a specific job to run at specific time. It can be easily done manually. You’ll have to follow the below steps: Step 1: Go to distribution schedule or Channel database in Retail Dynamics 365. If the job doesn’t run from distribution schedule run it through channel database. Step 2: Go to download sessions and make sure your Job is available or in applied state. If it is in available state, go to “Batch Jobs“. Step 3: Now you will have to find the same batch job that you were searching and need to run it at a specified time. Step 4: Here, since the Job is in waiting state, you need to change it’s scheduled date and time to current time. This change must be according to the time at which you want your job needs to be run. The specified time will make your job run immediately.   Step 5: You can check if Job is being applied in “Download sessions” whenever required. Step 6: You can also change how often the job should run from going to Recurrence. Step 7: Only things highlighted in Red boxes should be checked. Hope this helps!!! Thank you! Please feel free to post any doubts you have.

You may need to add a sales representative/associate while performing a transaction on POS. For this, you need to add the particular worker to sales group and set it up as below. In this blog, I will show you the process: Step 1 Go to Sales and marketing>Commissions>Sales groups Step 2 Click on General>Sales rep Step 3 In filter type the name of the Rep and select Step 4 Next run staff job from the distribution schedule and check in download sessions if the job is run. If it remains in the available state for more than few minutes then you may need to run a batch job manually from batch jobs by changing its date and time. Check again in download sessions. It should be in an applied state. Hope this works!

Issue : Database Sync Error while applying deployable packages or Updates. Usually the Database sync error occurs at step 11:GlobalUpdate script for service model: AOSService on machine: —- Follow the steps to resolve the issue and resume the deployment. In this environment, go to Environment Monitoring –> SQL INSIGHTS –> ACTIONS tab In List of Actions, choose “Drop index” In Parameters, input “I_6640RECID” and “BANKIBANCOUNTRYACCOUNTSTRUCTURE” in Index name & Table name respectively. Choose Execute to drop the index then resume deployment.  

Introduction: Dynamics 365 for Retail Provides Modern POS functionality (MPOS). It supports online as well as offline mode. The blog describes the configuration and Installation of MPOS step by step. Steps: Step 1: Go to Retail -> Channels -> Retail Stores -> All Retail Stores Select the Store for which you want to configure MPOS. In my case I have selected the warehouse. Step 2: On right hand side Go to registers and select which register you want for that particular store. Double click on the register Step 3: Under General Fast Tab, Enable Support Offline and Double click on the Device Please Note: If Device is not set for the register of the store. Go to Devices and assign a device of type Retail Modern POS to the register. Step 4: Click on Download and select the Configuration file Step 5: When the download starts click on save or the browser will automatically download it. Step 6: Again Go to Download and now select the Retail Modern POS Step 7: Once the download starts click on Save and then click on Run. This completes the installation of Modern POS