Hello Everyone!!! In this blog I will explain the Quarantine Management process in Dynamics 365 Supply Chain Management.  Here the Product was first received in the Main warehouse and then it was moved to Quarantine Warehouse for further inspection as the Product failed to clear the Quality Test. In this blog I will explain a scenario where the Products should be directly received in the Quarantine Warehouse for inspection and after final inspection it turns out that all the products fail the inspection so, a few products will be scrapped and the rest will be returned back to vendor. What is Quarantine Management? The quarantine management process in D365 aims to effectively manage and control quality issues, ensuring that only items meeting the required standards are released for use or distribution. The quarantine management process in Dynamics 365 is a systematic approach to handling items that are suspected of having quality issues or non-conformities. When an item is flagged for quarantine, it is physically segregated from the regular inventory and moved to a designated quarantine location. The quarantined item undergoes thorough inspection and testing to assess the extent of the quality issue. Based on the evaluation, decisions are made regarding the item’s disposition, which may include repair, return to the vendor, or scrapping. If the item is repairable, necessary actions are taken to rectify the identified issues. In cases where the vendor is responsible, the item can be returned for resolution. Once the necessary actions are completed, and the item meets the required quality standards, it is released from quarantine and reintegrated into the regular inventory for use or distribution. This process ensures that only items meeting quality criteria are allowed for further processing, while mitigating the risk of non-conforming products entering the supply chain Let’s start with the setups first: Step 1: Map the Quarantine Warehouse to the Main Warehouse. For that the Pathway is: Go to Inventory Management>Set Up>Inventory Breakdown>Warehouses. Step 2: The next step is to Enable the “Quarantine Management” parameter in the Item Model Group Quarantine Management Process: The below Purchase Order CM-PO-0000137 has been received in the Quarantine Warehouse as per the setup, hence a Quarantine Order CM-0000142 with 9 quantities has been created. Now if I go to the Quarantine Orders page, I can see that a new Quarantine Order has been created. The below screenshot shows the Transactions that took place after the Product Receipt was posted. After Inspection it was found out that 5 quantities were damaged, 4 quantities were to be returned back to the Vendor which means that all the 9 quantities failed to pass the Quality Inspection. So, what I will do is Scrap the 5 quantities and return back the 4 quantities to the Vendor by creating a Purchase Return Order.  Now I will split the Quarantine Order CM-0000142 into 2 separate Quarantine Orders. For that I will use the Split function which is available at the Top of the screen under the Functions Tab. In the above image you can see that I have split the Quarantine Order CM-0000142 into 2 different Quarantine Orders that is CM-0000143 and CM-0000144 for further processing. Now let’s begin the further processing. To scrap this order, I will use the Scrap functionality. To Scrap this order, click on Function and then select Scrap. Here, you can see that the Quarantine Order CM-000143 has been ended as it has been scrapped. 2.  Return the Items back to vendor: Now in order to return the Items back to vendor I will first the Invoice the existing Purchase Order which is CM-PO-0000137. Then I will receive the Items from the Quarantine warehouse to the W3 warehouse. Below you can see that I have invoiced the purchase order CM-PO-0000137. Now let’s receive the items from the Quarantine Warehouse to the Central Warehouse, for that I will use the Arrival Journal. As you can see that a New Arrival Journal has been created. Validate and Post the Journal. Vendor Return Process: After posting the Journal create a New Purchase Order with the type as Return Order.  For that go to Procurement and Sourcing>Purchase Orders>All Purchase Orders. Then select the Vendor to whom the Items will be returned and select the Purchase Type as Return Order. Enter the Site and Warehouse from which the Items will be returned back to the Vendor. Then enter the RMA number provided by the Vendor and then Click OK. Click on the Purchase Order line, select Credit Note, choose the specific invoice, input the quantity as a negative value, and then click OK. In my case the Invoice Number was 311711, so I will select that and then click OK. Then proceed with the normal purchase order processing which will be Product Receipt and Invoicing. After Invoicing the Return Order aa credit note will be  created which will be  deducted from the Vendor Balance. The below screenshot represents the On hand List before and after posting the Return Order Invoice. In the above screenshot you can see that the On hand Quantity changed from 26 to 22 since 4 quantities have been returned back to vendor. That’s it for this blog. Hope this helps you! Thank You!

HECO-Pacific Manufacturing has partnered with CloudFronts to implement Dynamics 365 Business Central. With this collaboration, HECO-Pacific Manufacturing continues its goal to use innovative technology to improve productivity and streamline business procedures.  HECO Pacific has been in business since 1961 providing all types of material handling equipment. They have built some of the most complicated cranes in the industry for some of the toughest customers. This experience has also allowed them to provide a wide range of standard cranes for light duty applications. Learn more about them at http://www.hecopacific.com/  HECO Pacific is looking to migrate from QuickBooks to Dynamics 365 Business Central to improve existing processes and bring efficiency to the organization. Some of the key objectives of this project are to automate reconciliation, manage the entire life cycle of the procure to pay and order to cash cycles in the platform, improve reporting for actions (like PO with due dates), approval processes and finally leverage this new platform for further automation in the future like time entry using project line barcoding.  On this occasion, Jimil Bhatt, Dynamics 365 ERP Team Lead at CloudFronts, said, “We are excited to partner with HECO-Pacific Manufacturing on their journey towards digital transformation. Dynamics 365 Business Central is an ideal solution for Heco Pacific, and we look forward to ensuring they achieve their goals efficiently.”  About CloudFronts   CloudFronts is a Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Complex Business Challenges with Microsoft Cloud. Our head office and robust delivery centre are based out of Mumbai, India, along with branch offices in Singapore & the U.S.  Since its inception in 2012, CloudFronts has successfully served over 500+ small and medium-sized clients all over the world, such as North America, Europe, Australia, MENA, Maldives & India, with diverse experiences in sectors ranging from Professional Services, Financial Services, Manufacturing, Retail, Logistics/SCM, and Non-profits.   Please feel free to connect with us at transform@cloudfronts.com 

Introduction: A Step-by-Step Guide to Creating Opportunities and Processing Sales in Business Central Pre-requisites for creating Sales Opportunities: Create Sales Opportunities You can create opportunities from the Opportunity List page. Typically opportunities are created from a specific contact or salespeople. Globally search “Salesperson” and select related link. Select the salesperson from the list for whom you want to create an opportunity. On the salespeople card page, select opportunities action –> selected salesperson opportunities page will open up –> user can create new by clicking on New action. If opportunity is created through salespeople then salesperson code is automatically generated. Globally search “Contact” and select related link. Contacts list page will open up, user can select the contact for which opportunity has to be created. Click on Home –>Create Opportunity for new opportunity. Click on Contact–> Open Opportunity (To view existing opportunity of selected contact) If opportunity is created through contact then contact name is automatically generated. No. – This field is auto generated based on the set no. series. Description – Description of the opportunity. Contact no. – User can select existing contact or create new. Contact name: Contact name is auto generated based on contact no. Phone/mobile/email: Auto generated from contact card page. Contact company name: This field is auto generated from contact card page Salesperson code: if opportunity is created through salesperson then this field is auto populated, if not then user can manually select the salesperson. Campaign no. User can select specific campaign to link with the opportunity. Priority: The default priority is set as normal. Other priorities are Low and High. Sales Cycle code: This is a setup. (To know more refer part 1 of this blog) Status: The status field is updating automatically. Closed: Specifies if the opportunity is closed. Creation date: Opportunity creation date  Date Closed: Specify the date the opportunity was closed. Segment no.: User can link segment to the opportunity. (If any) Sales cycle stages To start the sales cycle, user can click on “Activate first stage” To move an opportunity through sales cycle stages: Sales cycle stage is automatically updated Fill in the rest of the details as necessary. To Close opportunity When the negotiations are finished, you can close the opportunity. When closing an opportunity, you can specify whether it was won or lost, as well as why it was closed. To specify a reason, you must set up closed opportunity codes. To Create Sales Quote To Create Sales Order To Delete Opportunities After you have deleted an opportunity, it is removed it from the Opportunity List page. Conclusion Microsoft Dynamics 365 Business Central provides a robust framework for creating opportunities and processing sales seamlessly. By following this step-by-step guide, you can harness the full potential of Business Central to optimize your sales processes, enhance customer relationships, and drive business growth. Hope this helps!

US-based leading global provider of technical talent solutions organization has partnered up with CloudFronts to conduct the Business Requirement Study (BRS) D365 Finance & Operations solution with the goal of improving financial operations for a European-based solution provider company.  The company is focused on providing solutions that deliver services in three key areas: sourcing, skilling, and scaling tech talent; investing in places for people to live, work, unwind and thrive, and supporting people through access to finance. Learn more   The client has already implemented D365 Finance & SCM for a few legal entities and plans to do so for the rest of the other group companies. CloudFronts will focus on conducting a Business Requirement Study for them to document the current process and customisation and to provide recommendations for improvements, concerns, and deviations from best practices.  On this occasion, Eusebius Rodrigues, Dynamics 365 Project Manager at CloudFronts, said, “We are excited about the opportunities this partnership presents. The deployment of BRS D365 Finance & Operations is a step towards streamlining financial procedures, and it also guarantees an edge over their competitors.”    About CloudFronts   CloudFronts is a Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Complex Business Challenges with Microsoft Cloud. Our head office and robust delivery centre are based out of Mumbai, India, along with branch offices in Singapore & the U.S.  Since its inception in 2012, CloudFronts has successfully served over 500+ small and medium-sized clients all over the world, such as North America, Europe, Australia, MENA, Maldives & India, with diverse experiences in sectors ranging from Professional Services, Financial Services, Manufacturing, Retail, Logistics/SCM, and Non-profits.   Please feel free to connect with us at transform@cloudfronts.com  

We are happy to share the news of our partnership with a US-based casting manufacturer to deploy the Dynamics 365 Sales Solution.   The manufacturer and distributor based in Houston, Texas, is doing business since 1960 with facilities in the United States, India, and China. It was one of the first innovators to globally source municipal castings and utility fittings in the United States. They have set the standard for quality and reliable globally sourced products in an economical manner for the utility marketplace and OEM castings. Learn more   CloudFronts will help the client with a quick deployment of Dynamics 365 Sales, leveraging its powerful functionalities like accounts, contacts, leads, and opportunities. By adopting this D365 sales solution, our client, with a strong sales team of 50 people, aims to streamline sales activities and enable visibility across the team throughout the sales cycle, along with robust reporting.  The CEO of CloudFronts, Mr. Anil Shah, expressed his excitement about the partnership by saying, “We are happy to work with our client as they implement the Dynamics 365 Sales platform. Our goal is to enable their growth by helping their sales team track and focus on the right opportunities and improve win rates!”  About CloudFronts   CloudFronts is a Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Complex Business Challenges with Microsoft Cloud. Our head office and robust delivery centre are based out of Mumbai, India, along with branch offices in Singapore & the U.S.  Since its inception in 2012, CloudFronts has successfully served over 500+ small and medium-sized clients all over the world, such as North America, Europe, Australia, MENA, Maldives & India, with diverse experiences in sectors ranging from Professional Services, Financial Services, Manufacturing, Retail, Logistics/SCM, and Non-profits.   Please feel free to connect with us at transform@cloudfronts.com 

Introduction: In this blog I will demonstrate the set ups for opportunities. The sequence for setting up opportunity to sales cycle is as follows: Opportunities: Any inbound lead could be viewed as a potential sales opportunity. You can make opportunities and link them to certain salespeople to keep track of possible sales. You must first build up sales cycles and sales cycle stages before you start working with opportunity management. When creating opportunities, you should include details such as the contact, salesperson, sales cycle, and dates as well as your estimates of the opportunity’s sales value and success odds. Set up Opportunity Sales cycle Codes: Set up Opportunity Sales cycle Stages: On the Sales Cycles page, select the line for which you want to set up stages, and then choose the Stages action. The Sales Cycle Stages page opens. Stage: Specify the stage number. Description: A description for particular stage Completed %: Specifies the percentage of the sales cycle that has been completed when the opportunity reaches this stage. Chances of Success %: Specifies the percentage of success that has been achieved when the opportunity reaches this stage. Activity Code: User can select the activity Code for particular stages. (Activities have to be created separately) Quote Request: this check box puts a validation on that particular stage to request quote. Allow Skip:  this check allows user to skip that stage. Date Formula: Specifies how dates for planned activities are calculated when you run the Opportunity – Details report. Comment: Specifies if comments exist for the selected stage. (To add comment on any stage, navigate to Related –> Sales cycle –> Comments) Set up activities with task: You can combine multiple task, in an activity. A task represents a step in the activity. You can assign activities to opportunities, salespeople, or contacts. Assign tasks or activities of tasks to opportunities. The following procedure describes how to assign activity tasks to opportunities. The steps are similar when you assign tasks to salespeople and contacts. I will be demonstrating how to create Opportunity and Process sales Opportunities in part 2. Hope this helps!

While electronic methods of payment are becoming increasingly popular everywhere for quick payments, check payments are still popular across the world, especially post dated checks, which can be cashed out only after a specified date, giving them an edge over electronic payment methods. D365 Finance has a very simple process to create post dated checks and account their entries.  Since post dated checks are cleared after a certain date, known as the maturity date, the amount is not directly accounted in the bank account, but to a bridging account instead. A bridging account serves as a ‘bridge’, for the transaction amount between the bank account and the vendor/customer account till the maturity date of the PDC. When a payment entry with a PDC is made, the system will store the amount temporarily in the bridging account till the maturity date. On the maturity date, the system will transfer the amount from the bridging account in the bank account. The accounting process of the PDC is summarized below: – For Vendor:- PDC (Before Maturity) Dr Cr Vendor XX   Bridging Account   XX PDC (After maturity) Dr Cr Bridging Account XX   Bank   XX For Customer: PDC (Before Maturity) Dr Cr Customer   XX Bridging Account XX   PDC (After maturity) Dr Cr Bridging Account   XX Bank XX   The steps to set up and use PDC are as follows: – 7. Select the Account type as Bank. 8. Enable the parameters for Bridging posting and Post Dated check clearing posting. 9. The bridge account gets selected automatically by default based on the one defined in the Cash & Bank management parameters defined earlier. 10. Do the exactly same setup in AR module -> Methods of payment as well. This concludes the setup part. Now we can proceed with the transactions. Process: – Go to Postdated Checks tab and enter the maturity date for the PDC. Until the maturity date is reached, we cannot settle the PDC. So either we can wait till that date or for the sake of testing purposes, we can set the system clock to a future date. This concludes the configuration and process for PDC in D365 Finance.

Australia based Kloudify Technologies has partnered with CloudFronts to introduce the D365 Sales Quick Start Programme, which is expected to improve sales capabilities for their client in the talent solutions industry. Through this partnership, Microsoft Dynamics 365 Sales Quick Start will be used to provide the talent solution organisation with an expedited and effective onboarding process. Kloudify Technologies is a Microsoft Gold Partner and the leading provider of Microsoft productivity solutions and cyber security services in Australia, helping small and medium enterprises modernise their technology by implementing Microsoft solutions and increasing their efficiency and competitiveness. Learn more about Kloudify Technologies at https://kloudify.com/ The goal of CloudFronts is to align Microsoft Dynamics 365 Sales features with the needs and requirements of the client. The collaboration focuses on expediting the onboarding process and ensuring a rapid integration of D365 Sales into their existing systems by offering the client an accelerated timeline for implementation to quickly leverage the benefits of the Microsoft Dynamics platform. On this occasion, Priyesh Wagh, Dynamics 365 Practice Manager at CloudFronts, said, “We are excited about the possibilities that this partnership opens up. The D365 Sales Quick Start Program is designed to bring immediate value to the organisation, and our collaboration with Kloudify Technologies ensures a seamless and effective implementation of Microsoft Dynamics 365 Sales.” About CloudFronts  CloudFronts is a Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Complex Business Challenges with Microsoft Cloud. Our head office and robust delivery centre are based out of Mumbai, India, along with branch offices in Singapore & the U.S. Since its inception in 2012, CloudFronts has successfully served over 500+ small and medium-sized clients all over the world, such as North America, Europe, Australia, MENA, Maldives & India, with diverse experiences in sectors ranging from Professional Services, Financial Services, Manufacturing, Retail, Logistics/SCM, and Non-profits.  Please feel free to connect with us at transform@cloudfronts.com

In any ERP, any accounting user might want to set up periodic journals on a monthly/quarterly/year basis for recording the costs of any services, like AMC charges, rents, subscription fees, etc. It can get tedious to manually create such entries every single time indefinitely. This can lead to errors and unnecessary time consumption if the entries are very long and made to multiple business partners. Dynamic 365 Finance offers an easy way out through the use of periodic journals. Periodic journals help the user create entries periodically in the system. With periodic journals, users can: The process of configuring and using periodic entries is very simple. Setup 1. First, configure a journal name with the Journal type as ‘Periodic’ as shown below: 2. Then go to General Journal -> Journal Entries -> Periodic Journals Here, we define the template for the periodic journal entry to be created in future. Create a new entry. 3. Select the date on which you want the periodic journal entry to be created. 4. Select the GL accounts and their amounts. You can create a single line journal entry with an offset account or you can create a multi-line entry with as many GL accounts as required. 5. Select the Unit. Unit stands for the period of the journal entry – days, months or years. 6. Enter the number of units. This is the frequency of recurrence of the journal entry. For e.g., if you select Unit as months and enter the number of units as 3, then the periodic journal entry will be set to repeat every 3 months from the beginning date. Working 1. Open a General Journal entry. 2. Create a new entry. 3. On the top, click on Period Journal. 4. There are 2 options – Retrieve Journal and Save Journal. Retrieve journal is used for retrieving a periodic journal that we have just setup. Save journal is used if you want to save any existing journal entry as a template for a future periodic journal entry. 5. We use Retrieve Journal to retrieve the template we have created above. 6. In the ‘To Date’, enter the date of recurrence, i.e., the date for which the entry repeats for the period. In the Periodic Journal number, select the Periodic Journal which was created earlier. In the last field, there are 2 options – Copy or Move. Copy will fetch the periodic journal data into the journal entry and update it for use in the next period. Move will also fetch the journal data but will block the periodic journal from being used in future. Use the move option if you know that the periodic journal is not going to be used anymore. 7. The system will load the data as shown below:- 8. As you may notice, the date field is as per the date selected in the Retrieve Periodic Journal, while all the other details like the GL account and amounts are fetched exactly as per the template. 9. Once you post this journal entry, the journal date in the periodic journal template will be updated to the next period, in this case, to 1st of December. 10. In order to check if the date has been updated or not, simply go to the Periodic Journal once more and check the date. As you may have noticed, the date got updated to the next period of recurrence. So when you retrieve this journal for the next time, it will fetch the journal based on this date. This can go on as many times until you select the option to Move instead of Copy. After that, the periodic journal will stop updating and won’t be able to be used again. Through this process, the user can fetch the journal entries periodically instead of creating them manually every time. While the fetching of the data is automatic, the user will have to make sure to run the periodic journals as per their dates. There is an option to automatically generate the entries in the system through Power Automate but that is a separate Add-on to be setup and configured. The standard process is just as good enough to reduce the hassle for making entries manually every period.

Introduction In any accounting software, it is always important to keep track of all real-time bank transactions and record them in the ERP. Since bank transactions are booked manually in the ERP, it is necessary to ensure that the bank statements and ERP records are matched on any given date. This is where bank reconciliation comes into play. Bank Reconciliation Bank reconciliation is an activity done by any finance user for the purpose of reconciling book transactions w.r.t bank statements and ensuring that both are as closely matched as possible. D365 Finance offers two ways of performing bank reconciliations. One is by entering the bank statement amount manually and reconciling the ERP statements for each record against the amount. The other is by importing the bank statement into the system and letting the system match the records of the statement against the ERP based on a certain criteria. The blog is made with the assumption that the reader is already aware of the manual bank reconciliation process in D365 Finance. The second method is undoubtedly easier, flexible, and time-saving for any user. While there are several widely used bank statement format types which can be processed in D365 Finance like MT490, CAMT.054, BAI2 and others, this blog post will be focused on the MT490 format only. Moreover, D365 Finance also enables the user to reconcile not only payments/receipts, but also transactions from the bank’s side, like bank charges, interest fees or reversals and post those entries into the ledger automatically. There is also a flexibility to create a set of rules that can allow for minor amount/date variations of the system w.r.t the bank statement. Steps to perform the bank reconciliation in an automated manner Setup We have to enable the system to accept bank statements in MT940 statement first. In order to do that, navigate to, Organization Administration > Workspaces > Electronic Reporting Click on Repositories. Select Global and click Open on top. Filter the Configuration name by searching for ‘MT940’. The above list of formats will be displayed. Select them all and click on Import. The system will import the bank formats in D365 Finance. Next, we have to map the format in a setup. Go to Cash & Bank Management > Advanced Bank Reconciliation Setup > Bank Statement Format Create a new record and specify the Statement Code, Name and map the Import format which was imported in the previous step. Now this is done, the only part left is to configure the Bank master to enable advanced bank reconciliations for any transactions. Open the Bank Account Master. Turn on ‘Advanced Bank Reconciliation’ and select MT940 in the field Statement format. Once this is done, we are ready to use Advanced Bank Reconciliation. Working To start with advanced reconciliation, we will take a scenario of a bank where the following transactions have occurred: The above 3 transactions are created in the system and will be reconciled with the use of a bank statement. The bank statement will be a notepad file that will be imported in the system. While the bank statement is always provided by the bank, it is important to know the bank statement format so we can setup and test any scenario with dummy records. The above screenshot specifies the structure in which the bank statement is accepted by the system. We will be using this format to import bank records and reconcile them with the system records. From the above image, 3 types of bank transactions have been made in the system with the respective amounts and dates. Now the bank statement file for the above transactions is as follows: As you may observe, all three transactions are recorded one below the other, and the opening and closing figures are manually entered here. In real-time scenarios, this is provided by the bank and the user does not open or make any changes to the file. In order to import the file, go to Bank Account > Bank Statements > Import Statement In the parameters, select the bank account, browse the text file from your PC and click on upload, then click on OK. The bank statement is imported with the above transactions. Select the transactions and click on Validate on top. Now we proceed with the reconciliation. Go back and click on Bank Reconciliation in the Bank Account screen. Create a new reconciliation. Then click on Worksheet at the top. The reconciliation screen is opened. Here, the user is presented with the option to manually match any record to reconcile or let the system match the records based on a certain matching rule. While any variation of rules can be defined, the most commonly used rules are: Based on the above, we will define a matching rule based on date and amount difference and re-import the statement. To define a matching rule, navigate to Cash & Bank Management > Advanced Bank Reconciliation Setup > Reconciliation Matching Rules Based on the above image, the criteria for the match amount and match date is defined where a variation of 2 INR and 3 days will be allowed in reconciliation. Once it is saved, click on Activate. Next, navigate to Cash & Bank Management > Advanced Bank Reconciliation Setup > Reconciliation Matching Rule Sets Create a new rule set and link the matching rule that was created earlier. As you may observe, we can link multiple rules here. This is useful when it is necessary to reconcile statements with a variety of rules instead of a single rule. Next, go to Bank Account > Scroll down to Reconcilation section and link the matching rule set in the Default Matching Rule Set Now we are ready to run the reconciliation once more with some variations of amounts and days in the bank statement. Import the statement once more and validate it. The bank statement is imported as follows: Now create a reconciliation worksheet. On the top, select the option ‘Run Matching Rules’. Once the matching rules … Continue reading Advanced & Auto Bank Reconciliation in Dynamics 365 Finance →