Introduction:  Leadfeeder provides details of companies visiting your website, you can integrate the same to D365 CRM. STEP 1: Login to LeadFeeder; On the right corner click on your Account and then on Settings. You will see the below screen, click on Account to see all possible integrations. Click on Dynamics 365 STEP 2: Follow … Continue reading Integrate LeadFeeder with Dynamics 365 CRM →

Introduction: When an appointment is closed in D365 CRM, the appointment is not editable. There can be a requirment when Users wish to edit the closed appointment and add some missing data. This can be achieved by adding a new button on the Appointment form. Solution: Add a new button and use below JavaScript. var … Continue reading Reopen Closed Appointment Using JavaScript in D365 CRM →

Introduction: When we reactivate cases, the old case resolution record is set as cancelled and a new case resolution record is created, before you re open the case, you can actually store case resolution data, which you can later use when you re-close the case. Solution: Below is the code to get case resolution data … Continue reading Capture Case Resolution data before reopening case using C# →

Introduction: If you have duplicate records, you end up merging the records. What happens to the documents that are present on these records. Solution: We have two Contacts, one with Word “My doc” attachment and other with Word “Test” attachment. When we merge the two records and select C 1 as master record. The record … Continue reading Document Location Merge Duplicate →

Introduction: Data Import is an integral part of any Migration or new enviornment. CRM allows us to use Data Management>> Data Import wizard to easily import data from Excel files. Text data is easily imported but for data that is Lookup or Multi Select Option Set, users might face issues. This blog will guide as … Continue reading D365 CRM Data Import Pointers →

Introduction: Party list like “TO” usually contain record of type Accounts, Contacts, Knowledge Articles, Leads, Users If you want to restrict the Lookup values, write the below script on load on the form and also on change of the partly list Here for each value in fieldlist, the lookup for will be set to account. … Continue reading Change ‘Lookup For’ in Party list Using JavaScript →

Introduction: We might have a requirement to send emails from Workflow/cloud flows to Ids that cannot be resolved as Contacts, Accounts, Users in CRM. Solution: We need to make changes to system settings to allow messages to unresolved recipients In case of Workflow, directly add email address in the field( It will show ? as … Continue reading Send Email to not resolved Email Ids from Workflow/Cloud flows →

Introduction: In this blog we will learn how to filter regarding based on another option set field. Also, we shall understand how we can set the default view for regarding. Solution: The below script will run on field change of “Type”, this is the option set based on which the regarding will be filtered. Regarding: … Continue reading Filter Regarding using JavaScript →

Introduction: Here is JavaScript code that you can use to  make the required field show only system user records and also in case you have a requirement to the set the owner of record as default required attendee. Solution: Add below function to your web resource on load event. Conclusion: On load of form the … Continue reading Filter and Set Default Required Attendee using JavaScript →

Introduction: While using Power apps, we might come across situation where we do not want the user to click on the Save button and then move to next screen to fill in child records. In such case we can use timer control to auto save the form and navigate to new screen. Solution: In my … Continue reading Auto Save Using Timer Control In PowerApps →