We often get issues raised by Users while training PSA – Amount entered on Expense Entry is not reflecting on Invoice in T&M Project and instead shown as $0 as below.
We need to configure PSA correctly and check below configurations.
1. Sales Price List of Project is configured with Category Prices and not as shown below
2. Cost Price List of Organization Unit is configured with Category Prices and not as shown below
3. Amount in Chargeability View of Project Contract Line should have values in Sales Price Column of Chargeable Categories for expenses and not as shown below
Zero Amount issue get resolved after configuring Category Prices in Price List and Chargeability View of Contract Line correctly and results are as shown below