Introduction: Dynamics 365 has two different type of form one is classic and other one is UCI. Now sometimes we want certain field to be visible on UCI and some on classic form. Description: We had a requirement where we wanted to show certain field on UCI, but it should be hidden on classic form. … Continue reading Hide UCI in Dynamics 365 →

Introduction: Item Cross reference is useful to quickly identify the items that were ordered by a customer or that you are purchasing from a vendor on the basis of item numbers other than your company. You can use Item Cross reference on Purchase Order, Sales Order, Purchase Quote and Sales Quote Steps: Following are steps to … Continue reading Item cross reference Dynamics 365 Business Central →

Introduction: Work Hours mentioned under a User/Bookable Resource aren’t the same as they show. Ever wondered what is Cross Day on Work Hours for a Bookable Resources in Dynamics 365 PSA or Field Service? Or even User record for that matter? And why not the actual Work Hours a resource is set to? You should … Continue reading Timezone effect on Work Hours →

Scenario: We had created the custom Business Process Flow on order entity which was visible on web client but not in UCI. For making it visible in UCI we must add that Business Process Flow in App. Steps: Create new solution and add Existing App which you are using in that solution. Add Custom Business … Continue reading Custom Business Process Flow is not showing in UCI →

Introduction: In this blog we will use MS Flows to send out Surveys to customers once the Status Reason on the case is “Problem Resolved”. Implementation: Step 1: Below shown is the configuration of the flow. The flow is triggered once the Status Reason field in the case is changed. The statuscode is 5 which … Continue reading Get Feedback from customers after Case is resolved using MS Flows →

Introduction: A “shared shift” configuration lets retailers have a single shift across multiple registers, cash drawers, and users. A shared shift has a single starting amount and a single closing amount that are summarized across all cash drawers. Shared shifts are most typical when mobile devices are used. In this scenario, a separate cash drawer … Continue reading How to use shared shift in a store with two or more terminals in Dynamics 365 for Retail →

Introduction: In this blog article, we will see how we can fetch Form Control and its value which is of different datatype in EventHandler in D365 Operations Scenario: I am working on Global Address Book functionality for checking Duplicate values for PartyID (String), Tax Id (CheckBox) and Tax Id Type (ComboBox). I am using Event Handler … Continue reading Fetch FormControl and value of different type in Event Handler of D365 Operations →

Introduction: In this blog we will discuss how we can solve XML issue while importing solution from one environment to other. Scenario and Steps: 1. Deploying a solution from one environment to other causing issues below issue. This error occurs when there are some integrations enabled for your entity. 2. Click on “Help me resolve … Continue reading Import Solution XML error →

Problem Statement: D365 Sales on CRM in general has ability to revise Quotes to track the Quotes revision. In sales, the process was to Activate the Quote, and then you get option to Revise Quote which will create the Copy of Quote with new revision number in Draft state. In Project Service quotes, we don’t … Continue reading Quote revision in D365 PSA →

Introduction: If Stocked product checkbox is selected, then inventory transaction will be generated, and product inventory will be tracked. If this checkbox is not selected(Mainly for service items), then Inventory transaction will be not generated, and product inventory will be not tracked. Scenario 1: If Stoked Product Checkbox is not selected Posted purchase invoice for … Continue reading Stocked Product in Item Model Group: Dynamics 365 for Finance & Operations →