Whether you’re adding product catalogs or updating images for an extensive inventory, having an efficient way to bulk import images can save time and effort. In this blog post, we will walk you through the steps to import images in bulk into Business Central, providing you with a seamless method to enhance your product data. In today’s fast-paced business environment, efficiency and accuracy in managing product data are crucial for maintaining a competitive edge. Microsoft Dynamics 365 Business Central (BC) is a comprehensive enterprise resource planning (ERP) system that integrates all business functions into one platform. One of the most time-consuming tasks for businesses, especially those with large inventories, is managing and uploading product images. 1. Create a Codeunit or Processing Report:    Since Business Central doesn’t have a built-in feature for bulk image import, you can create a custom codeunit or processing report to handle this task. In this example, we’ll use a codeunit. 2. Add a New Field for Image URL:     Create an Item Table Extension and add a new field called “Product Image URL” to the Item table. This field will hold the URL or path for each product image. 3. Set the Image URLs Using a Configuration Package:     Use a config package to set the image URLs in the “Product Image URL” field for each item. This is where you will provide the path or URL for the image associated with each product. 4. Run the Codeunit to Update Items:    After populating the image URLs via the configuration package, run the codeunit in the foreground. The codeunit will process each item and update the products that have a valid URL set, linking them to the corresponding images. Below is the logic which will use the url which is set in Item master table and update all the data in bulk codeunit 50112 SetImageUrl {     Permissions = tabledata Item = rimd;     Description = ‘Set Image URL’;     trigger OnRun()     var         RecItem: Record Item;         Rec_Item1: Record Item;         ItemPage: page “Item Card”;         PictureURLDialog: Page “Picture URL Dialog”;     begin         Clear(RecItem);         RecItem.Reset();         RecItem.SetFilter(“Product Image URL”, ‘<>%1’, ”);         if RecItem.FindSet() then             repeat                 Rec_Item1.SetRange(“No.”, RecItem.”No.”);                 if Rec_Item1.FindFirst() then begin                     PictureURLDialog.SetItemInfo(Rec_Item1.”No.”, Rec_Item1.Description, Rec_Item1.”Product Image URL”);                     PictureURLDialog.ImportItemPictureFromURL();                 end;             until RecItem.Next() = 0;     end; } This approach allows you to automate the bulk import of product images into Business Central efficiently. Conclusion Importing images in bulk into Business Central can significantly enhance your operational efficiency and ensure your product records are complete and accurate. By following the steps outlined in this blog, you can easily upload and manage product images, creating a more professional and visually appealing online presence, as well as improving internal processes. Whether you’re dealing with thousands of items or just a few, these steps will guide you through the bulk image import process, saving time, reducing errors, and providing a better user experience for both your team and customers. If you need further assistance or have specific questions about your Business Central setup, feel free to reach out for personalized guidance. Happy importing! We hope you found this blog useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfonts.com.

Welcome back to our series on navigating the GMP-compliant quality control module in Business Central! In our previous blog, we took you through the process up to the Goods Receipt Note (GRN), laying the foundation for efficient and compliant quality management. In this blog, we’ll dive deeper into an equally important aspect of the process: the quality control of raw materials and packing materials. Ensuring that your raw materials meet the necessary standards is crucial for maintaining product integrity and compliance with regulatory requirements. Let’s explore how Business Central helps streamline this critical step in the manufacturing process. Previously, we discussed the process of posting a purchase order in Business Central, which triggers several behind-the-scenes actions. When the purchase order is posted, the system generates a posted purchase receipt along with an inspection datasheet document. This seamless integration ensures that both the material tracking and quality control processes are aligned. In the background, the system also handles the transfer of items between locations. For instance, the raw material (RM) item gets posted to the location specified in the purchase order. If the item is Quality Control (QC) enabled, an inspection datasheet is automatically created upon posting. The system then transfers the item from the purchase order location to an “undertest” location, where the quality control checks are carried out before the materials are accepted into stock. Inspection Datasheet When a Goods Receipt Note (GRN) is created, an inspection datasheet is automatically generated. This datasheet pulls details from the posted purchase order, such as product information, quantities, and other relevant data.  The document type for this datasheet is classified as “Purchase” to indicate that it pertains to a purchased item from a vendor.    Users have the ability to edit the sample quantity on the inspection datasheet. This allows for flexibility in determining how much of the received goods will be inspected or tested When an inspection datasheet is generated from the Goods Receipt Note (GRN), the Specification ID specified on the Purchase Order (PO) for each item is automatically transferred to the datasheet. The Specification ID links to a detailed set of standards or criteria that are predefined for the item (e.g., testing methods, acceptable ranges for quality attributes). The user performs the required testing on the received goods, and after testing, the user records the test results (e.g., pass/fail, measured values) in the specification table on the inspection datasheet. After all the data is filled and verified, the user posts the inspection datasheet. Posting the datasheet signifies that the inspection process is complete, and the items are ready for further processing or acceptance.  Once posted, the system creates a final, official version of the inspection datasheet, capturing all test results and any other relevant data entered during the QC process. Along with the posted datasheet, the system generates an Inspection Receipt. This receipt serves as confirmation that the goods have passed or failed inspection, and it also indicate the status (e.g., approved or rejected) Inspection Receipt On the Inspection Receipt page, the user will review the test results and specifications from the inspection datasheet. a) Based on these results, the user decides whether to accept or reject the lot. Accept: If the results meet the required specifications. Reject: If the results fail to meet the specifications. b) After making the acceptance or rejection decision, the user will enter the location and bin information for the lot to be transferred. Undertest Location: Initially, the lot is in a holding or undertest location. Accepted Lot: If the lot is accepted, the user will move it to an appropriate approved location (e.g., RM-approve for raw materials). Rejected Lot: If the lot is rejected, the user will move it to a rejected location (e.g., RM-reject for raw materials). The bins will vary based on whether the lot is accepted or rejected and its type .Once posted, the system creates a final, posted inspection receipt. This document becomes part of the system’s records, confirming the final status of the lot. The lot is moved to its designated location (approved or rejected), and inventory records are updated accordingly. A transfer entry will be created in the Item Ledger to reflect that the material has been moved to an approved/Rejected location (e.g., RM-approve/reject). c) Posted inspection receipt On the posted inspection receipt page, the user can initiate the generation of the COA report. The Certificate of analysis(COA) report contains detailed test results, pass/fail statuses, specifications, and approval information, providing a formal certificate of compliance. Conclusion: In this blog, I’ve highlighted how a streamlined Quality Control (QC) process ensures that only materials meeting your standards are accepted into inventory. From automated inspection datasheets to real-time inventory updates and generating Certificates of Analysis (COA), you can be confident in the quality and compliance of every batch. Why It Matters for Your Business: a) Ensure Consistent Quality: Only accept materials that meet your standards. b) Save Time: Automation reduces manual work and errors. c) Stay Compliant: Easy access to COAs for audits and regulatory checks. d) Build Trust: Your customers will appreciate your commitment to quality. Ready to optimize your QC process and improve efficiency? We hope you found this blog useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfonts.com.

In this continuation of our journey through the GMP-compliant quality control module in Business Central, we’ll be diving into key components that come into play post-MRP (Material Requirements Planning/Planning worksheet) run. The MRP identifies what’s required to meet demand, but ensuring that all materials align with quality standards demands a closer look at each phase—from defining specifications to the actual receipt of goods. This blog will cover four essential steps: setting up a Specification Master for Quality, creating a Purchase Indent to formalize demand, generating a Purchase Order to confirm procurement, and finally, processing the Goods Receipt Note (GRN), where quality checks ensure that only materials meeting specified standards are accepted. Each of these steps is integral in maintaining a seamless, controlled flow of materials that meet stringent quality requirements. Through these processes, we not only streamline procurement but also build quality control measures right into the purchasing workflow. Let’s explore how Business Central’s quality control module facilitates this alignment with Good Manufacturing Practices (GMP), helping to achieve a compliant, efficient supply chain. Specification Master In the Specifications Master is a centralized repository of quality parameters. It defines acceptance criteria for raw materials, intermediates, and finished products, ensuring compliance with regulatory standards and maintaining consistent product quality throughout procurement, production, and delivery processes. Purchase Indent Purchase indent can be created from the planning worksheet where system calculates the shortages. The EOPA no. which is tagged in the sales order will also be tagged against the shortage raw material in the planning worksheet. The quantity to purchase can be adjusted on purchase indent. Once necessary information is filled in, the purchase indent can be converted to purchase order. Multiple purchase order can be created from 1 purchase indent till the indent quantity is exhausted. Purchase Order In the purchase order page, location should be where the materials will be received. Let’s call it as quarantine. The locations will be according to the type of the material. Eg. If it is a raw material the location will be RM quarantine. While generating GRN, system creates the posted purchase receipt document and the inspection datasheet. (if the item is QC enabled) Inspection datasheet- It is a page where sampling is performed. The quality control process starts from the inspection datasheet page. Conclusion:  Incorporating quality control in procurement ensures GMP compliance from the start. Business Central’s module streamlines this with defined specifications, structured purchasing, and enforced quality checks, creating a seamless and compliant supply chain. We will be continuing the quality control of purchased goods in the next blog. We hope you found this blog useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfonts.com.

Are you an organization who has sophisticated Project needs, however your financial requirements are simple?  You may be in a position where you are having Project Operations and Business Central deployed or you are considering going with Project Operations for your sophisticated Project needs, and Business Central because your finances are simple, and you feel D365 Finance & Operations would be an over kill for your requirements.  Once you get into this position, you realise that Project operations and Business Central are two disintegrated systems. Microsoft does not provide this integration out of the box. While it does for Finance & Operations, it has left PO and BC integration for the partners to figure out.  Why a Single Source of Truth Matters  For businesses managing complex projects, real-time, accurate insights into both project progress and financials aren’t a luxury—they’re essential. Without an integrated approach, processes slow down, errors multiply, and operational agility takes a hit.  Our Perspective:  By integrating D365 Project Operations with Business Central, companies can seamlessly connect project and financial data. This integration reduces errors, unifies workflows, and enables decision-makers to act with confidence.  Why Integrated Systems Are Essential  As projects scale, cost tracking, billing, and resource management become harder to manage. An integration of D365 Project Operations and Business Central creates a cohesive environment where data flows naturally, helping teams move past the blockers of siloed systems.  Here’s How Integration Changes the Game  – Unified, Real-Time Data Visibility Imagine having access to all of your financial and project data in one location. Team leads and finance managers can save time, no longer needing to cross-check numbers across systems. Data flows seamlessly between Project Operations and Business Central, enabling accurate budgeting and invoicing.  – Automation Cuts Out Tedious Processes Say goodbye to manual reconciliation. Updates made in Project Operations sync directly with Business Central—eliminating double entries and minimizing errors. This enhances accuracy and efficiency, freeing your team members to focus on other things rather than data entry.  – End-to-End Project Lifecycle Management This integration supports each project phase, from budgeting and invoicing to reporting. Full visibility means greater accountability, and everyone—from managers to teams—has the insights needed to make informed, timely decisions.  – Insights That Drive Better Planning and Execution With integrated analytics and Power BI, you’re not just gathering data; you’re transforming it into actionable insights. View project profitability and resource utilization in one place, enabling better project planning and seamless operations.  – Stock scenarios are covered  If you are an engineering company running heavy, long term deployment projects, you are probably worried how will Project operations cover the scenarios where I need to have stock consumption on my project tasks.  We have you covered here, too, so don’t worry. With the Project operations and Business Central integration we have also figured out how the stocks entries need to flow from Project Operations to Business Central because your stock movements happen in Business Central  This will ensure accurate stock consumption against the projects without worrying about what goes on in the background.  – WIP tracking  With the actuals being passed onto Business Central, your Finance team will have WIP postings in place to give an accurate picture of the progress on the Project. Why Partner with Us?  Having guided numerous businesses through D365 implementations, we know how to bridge gaps between project and financial management to unlock greater flexibility and efficiency. Our team is here to tailor this integration to your unique business needs.  Ready to See the Difference?  Think about your current project and financial workflows. Imagine the time saved and clarity gained by integrating them. Ready to explore what D365 integration can do for your business? Reach out to us at transform@cloudfronts.com for a free consultation, and let’s work toward operational excellence together. 

Are you struggling with keeping track of important deadlines and tasks in Business Central? I’m going to show you how to easily set up and manage reminders, so you never miss a critical follow-up or due date again. Did you know that businesses using reminder systems are 70% more likely to meet their deadlines consistently? In this guide, I’ll walk you through the simple steps to create, customize, and manage reminders in Microsoft Business Central. Get ready to boost your team’s productivity and keep your projects on track! Navigate to Reminder Setup: Conclusion Setting up and managing reminders in Microsoft Dynamics 365 Business Central is a powerful way to streamline accounts receivable and maintain healthy cash flow. By configuring reminder terms, linking them to specific customers, and using Business Central’s automated reminder creation and sending options, businesses can ensure timely payment collections while reducing manual effort. Properly managed reminders not only help businesses stay organized but also improve customer relationships by clearly communicating payment expectations. Regularly reviewing and adjusting reminders allows businesses to stay flexible and responsive, ensuring that the reminder process remains efficient and effective. We hope you found this article useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfronts.com

Developers are continually looking for ways to write cleaner, more efficient code. Two powerful tools that have emerged to meet this need are the ternary operator and extendable interfaces. This blog explores how these features can enhance your AL code, making it more readable and maintainable. Ternary Operator in Business Central The ternary operator, introduced in the 2024 release wave 2 of Business Central, is a concise way to perform conditional assignments. It offers a streamlined alternative to traditional if-else statements, promoting code clarity and reducing verbosity. Syntax and Example The ternary operator in AL has the following syntax: condition ? exprIfTrue : exprIfFalse Here’s an example that demonstrates its usage: pageextension 50300 CustomerListExtension extends “Customer List” {layout {     addlast(Content) {         field(“Customer Status”; IsCustomerActive) {             ApplicationArea = All;         }     }} var     IsCustomerActive: Text; trigger OnAfterGetCurrRecord();begin     IsCustomerActive := Rec.Blocked = Rec.Blocked::” ” ? ‘Active’ : ‘Inactive’;end;} In this example, the ternary operator is used to determine whether a customer is active or inactive based on their Blocked status. The result is a concise and more readable conditional assignment. Extendable Interfaces in Business Central Extendable interfaces provide a modular and flexible way to define reusable logic across different components in Business Central. They allow developers to create scalable systems that can easily adapt to changing business requirements. Defining and Implementing Extendable Interfaces Base Interface: interface INotificationProvider {procedure SendNotification(Message: Text): Text;} Extended Interface: interface INotificationProviderExt extends INotificationProvider {procedure SendEmailNotification(Message: Text): Text;procedure SendSMSNotification(Message: Text): Text;} Implementing the Interfaces in Codeunits: Email Notification Provider:codeunit 50301 EmailNotificationProvider implements INotificationProvider {procedure SendNotification(Message: Text): Text;begin     exit(‘Email sent with message: ‘ + Message);end;} SMS Notification Provider:codeunit 50302 SMSNotificationProvider implements INotificationProvider {procedure SendNotification(Message: Text): Text;begin     exit(‘SMS sent with message: ‘ + Message);end;} Advanced Notification Provider:codeunit 50303 AdvancedNotificationProvider implements INotificationProviderExt {procedure SendNotification(Message: Text): Text;begin     exit(‘Notification sent with message: ‘ + Message);end; procedure SendEmailNotification(Message: Text): Text;begin     exit(‘Email sent with message: ‘ + Message);end; procedure SendSMSNotification(Message: Text): Text;begin     exit(‘SMS sent with message: ‘ + Message);end;} Real-World Application Let’s implement these interfaces in a page extension to add actions for sending notifications to customers. pageextension 50300 CustomerListExt extends “Customer List” {actions {     addafter(ApplyTemplate) {         action(SendEmail) {             ApplicationArea = All;             Image = Email;             Caption = ‘Send Email’;             Promoted = true;             PromotedCategory = Process;             trigger OnAction()             begin                 iNotificationProvider := EmailNotificationProvider;                 Message(iNotificationProvider.SendNotification(‘Email message to customer’));             end;         } action(SendSMS) {             Image = Phone;             Caption = ‘Send SMS’;             ApplicationArea = All;             Promoted = true;             PromotedCategory = Process;             trigger OnAction()             begin                 iNotificationProvider := SMSNotificationProvider;                 Message(iNotificationProvider.SendNotification(‘SMS message to customer’));             end;         } action(SendAdvancedNotification) {             Image = Notification;             Caption = ‘Send Advanced Notification’;             ApplicationArea = All;             Promoted = true;             PromotedCategory = Process;             trigger OnAction()             begin                    iNotificationProviderExt := AdvancedNotificationProvider;                    Message(iNotificationProviderExt.SendEmailNotification(‘Advanced Email message to customer’));                    Message(iNotificationProviderExt.SendSMSNotification(‘Advanced SMS message to customer’));             end;         }     }} var     iNotificationProvider: Interface INotificationProvider;     iNotificationProviderExt: Interface INotificationProviderExt;     EmailNotificationProvider: Codeunit EmailNotificationProvider;     SMSNotificationProvider: Codeunit SMSNotificationProvider;     AdvancedNotificationProvider: Codeunit AdvancedNotificationProvider;} This example demonstrates how to use extendable interfaces to create a flexible and maintainable notification provider system in Business Central, allowing for different types of notifications to be added seamlessly. Conclusion The ternary operator and extendable interfaces in Business Central are powerful tools that can significantly enhance your AL code. By using the ternary operator, you can streamline conditional logic and improve code readability. Extendable interfaces, on the other hand, allow for modular, scalable solutions that can adapt to changing business needs. Embrace these features to build more efficient, maintainable, and future-proof solutions in Business Central.

Maintaining timely communication with customers about outstanding payments is crucial. Business Central makes this easier with its automated reminder feature, helping businesses streamline their collection process while maintaining positive client relationships. This sets the stage for discussing the “how-to” steps for sending reminders in Business Central. Reminders can be used to remind clients of past-due amounts and to solicit payment. You can assign reminder terms to customers and set them up to manage accounts receivable. You have control over how the reminder process operates with reminder terms. You can specify a set of reminder levels for each reminder term. Rules governing when to send reminders, what fees to charge, and whether to compute interest are all included in reminder levels. A grace period setting is another feature of reminder levels that makes sure you don’t remind customers about bills they have already paid. Pre-requisites – Business Central onCloud – Reminder terms You have to choose how and when to remind clients who have past-due payments. You may also wish to deduct interest or fees from their accounts. Any number of reminder terms can be configured. Lets see how we can set automate reminders for ovedue customers Configuration: – Select the reminder term or terms for which you want to use this automation in the Reminder Terms Filter field.– Select the frequency of automation runs in the Cadence field.– Next, select whether the automation generates, issues, or sends reminders by selecting New on the Actions FastTab.– Select OK.– Complete the fields on the setup page as needed, depending on the action the automation is performing.– Go to Settings for reminder actions to find out more about the settings.– The Move up and Move down actions allow you to change the sequence in which the automation’s actions execute after you’ve configured them. Set cadence to manual and click on start button it will create reminders for customers witb overdue amount Now setup automation to issue reminders similar to above Click on action and choose Issue reminder action When issuing a reminder, entries are created in the customer ledger with details like the posting and tax dates. You can use the “Issue Reminders Setup” page to decide if these dates should be replaced by the dates from the reminder itself. For instance, if a reminder was created yesterday but issued today, the due date will adjust by one day. Once you click on start button it will move all draft reminders to issue reminder. From here by using above actions, you can sent reminders to customer manually also or mark it as sent if you already sent mail by yourself. Let’s create third entry to send reminders to customers Now before running this last job que, you need to set email body for customers Search Reminder terms and choose default value in our case we have added Domestic as a reminder term This is the template you will see when you click on “Customer Communication.” It can be changed to suit your needs. Once you schedule all three-job automatic it will start sending emails to customers Conclusion: In conclusion, automating reminders in Business Central streamlines the payment collection process, helping businesses maintain cash flow and reduce overdue receivables. By leveraging customizable reminder settings, companies can create tailored communication that encourages timely payments while maintaining positive customer relationships. The system’s flexibility and automation capabilities allow for efficient financial management, minimizing manual intervention and improving overall productivity. We hope you found this article useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfronts.com

For growing businesses, managing sales efficiently is crucial as processes and reporting become more complex. Microsoft Dynamics 365 Business Central 2024 Wave 2 (BC25) introduces an exciting new feature that helps you create sales lines quickly by using data from a CSV (comma-separated values) file. This feature, powered by Copilot, simplifies the sales order process and saves valuable time. Are You Struggling to Manage Your Sales Lines? Are you finding it challenging to keep up with sales line entries? If you’re looking to automate this process, this article is for you. According to recent studies, businesses that streamline their sales processes can reduce order creation time by up to 80%. Additionally, companies using automated solutions see a 25% increase in productivity and improved accuracy in their sales data. Why CSV Integration Matters As businesses expand, the volume and complexity of sales orders increase. Having an efficient method to manage sales lines is essential for maintaining operational flow and customer satisfaction. The new CSV integration feature in Business Central 2024 Wave 2 allows you to: – Save Time: Upload your sales data all at once, eliminating the need for tedious manual entry. – Reduce Errors: Ensure your sales line data is accurate and consistent, minimizing mistakes that can occur with manual entry. – Manage Data Easily: Use a simple spreadsheet format to organize your sales line details before uploading them. How to Use the CSV Integration Feature Step-by-Step Guide 1. Prepare Your CSV File: Start by creating a CSV file containing all the sales line details you need, such as item numbers, quantities, and prices. 2. Log into Business Central: Open your Business Central account and navigate to the sales order section. 3. Upload the CSV File: – Click on the Copilot symbol and select “Suggest Sales Line.” – Choose “Attach” and upload your CSV file. Note: Only CSV files can be selected. PS: Only CSV (comma-separated values) can be selected. 4. Review the Suggestions: After uploading, review the suggested sales lines. You can make any adjustments if necessary. – For actions like matching or viewing, choose the appropriate options and click “Generate” for Copilot to suggest sales lines based on your data. Column Action: Matching: View: 5. Finalize Your Order: Once you’re satisfied with the sales lines, click “Insert.” Your sales lines will now be successfully added to the sales order. Conclusion The new CSV integration feature in Business Central 2024 Wave 2 makes managing sales orders easier than ever. With Copilot’s assistance, you can save time, reduce errors, and streamline your sales process. We encourage you to explore this feature and see how it can transform your sales operations. If you need further assistance, feel free to reach out to CloudFronts for practical solutions that can help you implement this powerful tool effectively.

Quality isn’t just a standard—it’s a promise. For pharmaceutical industries where quality can make or break success, we are offering a quality control module in business central which is in compliance with GMP. Imagine what you could achieve with a streamlined, GMP-compliant solution that integrates seamlessly into your existing workflows. With our new quality control module in Business Central, not only can your business meet Good Manufacturing Practice (GMP) standards, but you can also elevate product consistency, enhance traceability, and make real-time quality insights accessible. Let’s explore how this tool is built to not only meet requirements but drive your business forward This blog series dives into the step-by-step process of implementing and optimizing our GMP-compliant quality control module in Business Central. Let’s begin, Customer order is received – In a manufacturing company, company will receive an order from customer. Based on the order and availability of product the user will prepare a Proforma invoice. Proforma Invoice – User will create a proforma invoice with all the details of the order and send that invoice for approval internally. – Once that invoice is approved, the user will convert that proforma invoice into sales order. Sales order – Once a sales order is created after approval, user will then plan the production. – To plan the schedule, we have customised a page, “Planning Schedule” – The planning schedule has to be prepared from the sales order page. Later the page is accessible with global search as well. – User will select the item no. on the page and click on “Planning” button on the action bar. – System will automatically create lines/batches for the sales order quantity. These batches are created based on the production Bom details in the master. – When the user is ready to create production orders for the first batch, user will click on the “carry out action” checkbox and the from the action bar click on “Create production order button” – System will automatically create firm planed production order for the entire batch. – Now that the firm plan production orders are ready, user can run the Planning (shortage) worksheet Planning Worksheet – User will run the planning worksheet to figure out the shortages for the production of Finished goods. – To get the shortages, user will click on “Calculate regenerative plans” button on the action bar. A filter page will pop up, enter the date range for the shortages and click on “ok” – When the lines are generated, user can directly select the lines on the worksheet and create a Purchase indent (It is an internal document used by companies to authorize the requisition of Materials.) – User can club multiple lines in one purchase indent. Thank you for reading this blog. We’ve started the series with sales order and covered in the MRP process, and we hope you found the information valuable. In our next blog, we will start the Procurement Quality Check process, exploring its significance and the steps involved in ensuring that all procured materials meet our stringent quality standards. We hope you found this article useful, and if you would like to discuss anything, you can reach out to us at transform@cloudfronts.com

Interacting with systems in natural language benefits organizations by making technology more accessible and user-friendly for all employees, regardless of technical skill. It allows users to complete tasks quickly by eliminating complex commands, improving productivity and reducing the potential for errors. This streamlined access to information leads to faster decision-making, ultimately helping organizations operate more efficiently. Are your people finding it difficult to navigate Business Central and access important information quickly? If so, consider incorporating Copilot Chat to ease their suffering! Research indicates that call center operators using AI assistance became 14% more productive, with gains exceeding 30% for less experienced workers. This improvement is attributed to AI capturing and conveying organizational knowledge that helps in problem-solving. Specific tasks can see remarkable speed increases; for instance, software engineers using tools like Codex can code up to twice as fast. Similarly, writing tasks can be completed 10-20% faster with the aid of large language models. In the retail sector, AI-driven chatbots have been shown to increase customer satisfaction by 30%, demonstrating their effectiveness in enhancing customer interactions​. Currently, around 35% of businesses leverage AI technology, which is expected to grow significantly as organizations recognize its strategic importance. I am confident that this article will highlight the advantages of incorporating Copilot into your daily activities. References Configuration In Business Central, – Search for “Copilot and Capabilities.” – Select the “Chat” and click on the “Activate” button. – Click on the “Copilot button” near the top right. – You’ll be presented with this screen. – You can ask it queries like – “Show me all the Customers” from India. – “How many open Sales Quotes do I have?” – You can also ask context specific questions like –  – You can also ask questions for guidance on how to achieve certain things in the system. In my humble opinion, it is far from perfect but it is absolutely a step in the right direction.In the coming days, the functionality is surely going to blossom and navigation to different screens may become something that only power users need to think about. Conclusion In conclusion, I believe utilizing Copilot can surely boost the Users productivity and reduce reliance on other partners or other experiences users in resolving minor queries.It also reduces the effort taken to move from one piece of information to another. One thing that I would love to see incorporated into this is data summarization and inclusion of all the fields available on the entity to the Copilot’s database. If you need further assistance, feel free to reach out to CloudFronts for practical solutions that can help you develop a more effective service request management system.  Taking action now will lead to better customer satisfaction and smoother operations for your business.