Purpose of this blog is to set up Chat Channel for Microsoft Parature. Prerequisite: Parature Enterprise license. Purpose of the set up: Setting up Chat channel for Microsoft Parature will help clients have direct live interaction with Customer Service Representatives (CSR’s) addressing their issues. Steps to set up Chat channel for Parature: Ensure Chat Supervisor … Continue reading Setup Chat for Parature →

Part 2 – Integrating Microsoft Dynamics CRM Online to Microsoft Azure Service Bus Queue. You can check part 1 here. Scope: To demonstrate the integration through Message-flow from Microsoft Dynamics CRM Online and Azure Service Bus Queue. Pre-requisite: Source: Microsoft Dynamics CRM Online Target: Microsoft Azure Service Bus Queue SDK for Dynamics CRM Online (plugin … Continue reading Developing Integration Solutions using Microsoft Azure BizTalk Services →

Prerequisite: MySQL, Power BI Desktop Tool, Power BI Personal Gateway Purpose of the setup: MySQL is one of the popular open source database used right after Microsoft SQL and Oracle. Power BI being one of the most powerful tool used for reporting and data visualization with different data sources supported. Here we will be looking … Continue reading MySQL Connectivity to Power BI and Schedule Refresh →

Part 1 – Creating Microsoft Azure BizTalk Services and Deploying Bridge. Scope: Creating Microsoft Azure BizTalk Services on Azure Portal Developing and Deploying BizTalk Bridge on Azure. Pre-requisite: Azure Subscription to create BizTalk Service. Visual Studio for Developing BizTalk Bridge solution. Windows Azure BizTalk Services SDK (including Microsoft BizTalk Adapter Pack and Microsoft WCF LOB … Continue reading Developing Integration Solutions using Microsoft Azure BizTalk Services →

We often have need to send recurring reminders to our users, customers from CRM. We can do it using below solution wherein we will create a task for the reminder. Deletion of which will send out a Reminder Email. For deletion of task we will create a Bulk Delete task, which will run in recurrence. … Continue reading Sending recurring reminder emails using CRM tasks →

Azure Web Apps is a service provided by Microsoft Azure to host .Net, Java, PHP, Node.js, Python applications. We can host Web, Mobile, API as well as Logic Apps using Azure Web App Service. In this article we will look at how we can deploy an ASP.NET application on the App Service. Pre-requisites Active Azure … Continue reading Deploying ASP.NET Web Applications to Azure Web Apps →

To migrate Scribe integration setup from one AOS to another in AX 2012, below mentioned steps has to be performed, On the AOS server, in IIS go to the Default Web Site node. Under the node check if there is MicrosoftDynamicsAXAif60 web site. If not, go to the below link to install Microsoft Dynamics AX … Continue reading Migrate Scribe integration setup from one AOS to another in AX 2012 →

What are content packs? Content packs let users package up and share your own dashboard, reports, and datasets with your co-workers. It can be useful where a user needs to regularly distribute reports to team instead of sending email request repeatedly. Content packs are easy to find as they are all in one location, the … Continue reading Creating Content Packs in Power BI →

Global Address Book allows Customer/Vendor information mainly addresses and contact details to share across multiple legal entities. For example: Customer/Vendor of one legal entity may be Customer/Vendor in other legal entity or Customer in one legal entity may be vendor in same legal entity etc. In below scenarios explain on how we can share Customers, … Continue reading Sharing Customer/Vendor Information across multiple legal entities by using Global Address Book AX 2012 →

Prerequisite: Power BI Desktop Tool, Power BI Service, Microsoft Dynamics CRM Online Changing User’s in Power BI Desktop: Many a times we need to change user in Power BI Desktop for developing reports to get data from different perspective. As Power BI Desktop provides data source as CRM Online and also supports data refresh, it … Continue reading Change User’s and Environment in Power BI Desktop for CRM Online Data Source →