Using the POS screen layout designer is a tedious work and very likely you would not want to do this in every environment over and over again. For this particular task of moving POS screen layouts, here are the steps to follow: In Data Management, Click on Export. Add following entity list  for POS design … Continue reading How to Import and export Layout designs and receipt format of POS in D365 Commerce (Retail) →

If you’re using a Tier-2 sandbox or production environment that has application version 8.1.2.x or later, you must initialize Commerce Scale Unit before you can use retail channel functionality for point of sale (POS) operations that use Retail Server in the cloud. Initialization will deploy a Commerce Scale Unit (cloud). Prerequisites: Deploy a Tier-2 sandbox … Continue reading How to Initialize Commerce Scale Unit (cloud) from LCS in D365 Commerce(Retail) →

At times you will get an error while creating positions for employees such as this: The assignment end date must not be earlier than the assignment start date Here even if you put an Assignment end date you wont be able to create a position because the actual error is on the below form. Once … Continue reading Error while assigning positions to the employees/workers in D365 Commerce(Retail) →

One of the issues with Dynamics 365 Retail is the way the errors are displayed to end users. I have come across many instances where it becomes very difficult to investigate and get to the root cause of an error message. The lack of clarity becomes an issue when you are not very familiar with … Continue reading Server side/DB related issues,errors in D365 Commerce Retail POS →

Overview: As we are aware that Financial Dimensions are available for user to identify the posting routine of payments, sales, purchases etc in the ledger account. These values are selectable / mandatory at all checkpoints on D365 FNO. However, in retail we would have to configure the financial dimensions in Retail Store or Payment Methods … Continue reading Financial Dimensions in Retail Stores and payment methods in D365 Commerce and Retail →

When a product can be sold, purchased or stored in more than one unit of measure, it’s important that you set up the correct unit of measure conversions. I recently came across an issue where the unit of measure conversions I created in HQ was not showing up on POS. As you can see in … Continue reading Unit Of Measure Issue in D365 Commerce (Retail) →

Some Retailers may want to encourage customers to pay via cash in their Retail stores. This can be made possible by offering discounts to customers if they pay by a Cash mode of payment. In this way, they can help reduce the expense of credit card processing fees. Therefore, retailers might provide discounts to customers … Continue reading Tender-based discounts in Dynamics 365 Commerce(Retail) →

In Dynamics 365 for Retail there are many types of discounts available which retailers can offer to customers. These discounts help the business increase the sales and also the customer base. One of the discounts is called Mix and Match Discount . A mix-and-match discount gives customers a discount when they purchase a specific combination … Continue reading Mix and Match Discounts in Dynamics 365 Commerce (Retail) →

A threshold discount is a discount that is given to customers when the total for a transaction reaches one or more specified amounts. For example, you could create a discount that gives a 10 percent discount for purchases over 100.00 and a flat 25.00 discount for totals over 200.00. You can set it up from … Continue reading Threshold (amount-based) discount in Dynamics 365 for Retail(Commerce) →

Retail Store Scale Unit allows retailers to sell products within store locations that have internet connectivity issues, where it fails to connect with headquarters (HQ). Retail Store Scale Unit support both Modern POS and Cloud POS within the store. MPOS with Retail Store Scale Unit allows users to perform cross-terminal scenarios across multiple POS devices, … Continue reading Overview of Modern POS with Retail Store Scale Unit (RSSU) →