Dynamics 365 Financial and Operations uses the unit of measure to calculate the amount of product that its purchased, sold, or stored in inventory. When you perform sales or purchases, it’s important that you select the correct unit that is being sold or purchased, as the cost and price of the item is dependent upon it. When  products can be added in cart, but unit of measure showing blank/Null  on POS I recently came across an issue where the unit of measure I created in HQ and add in Products unit but this was not showing up on POS. Following are steps to resolve this issue. Click on Unit which showing blank on POS. Check the description it must be filled Click on Translated Unit description. Check the language it must be match with store language. After preforming these steps, run 1040,1070, 1090 job. Refresh the POS link. You will able to se Unit of measure on POS. Hope this helps!

The Retail statement functionality in D365F&O is the process that puts everything together and makes sure transactions from POS flows into D365F&O HQ.   If you are using shift-based statements, a statement will be calculated when the shift is closed. Using shift-based closing can be tricky, but I highly recommend doing this! After the statement is calculated and there are no issues, the statement will be posted, and an invoiced sales order is created. 1. Manually create a new “blank” batch job 2. Click on “View Tasks”. 3. Add the following 4 classes: Class Name Task Description RetailCDXScheduleRunner Upload channel transaction(P-job) RetailTransactionSalesTransMark_Multi  Post inventory RetailEodStatementCalculateBatchScheduler Calculate statement RetailEodStatementPostBatchScheduler Post statement Here I choose to include upload of transactions, post inventory, calculate statement and post statement into a single batch-job. Click on each task, Under the general tab. Set ignore task failure to YES.  Do this process for all task in the job. And click on the “parameters” to set the parameters on each task, like what organization notes that should be included. Add this parameter to Post inventory, Calculate Statement, Post statement. On each batch task I also add conditions, so that the previous step needs to be completed before the batch-job starts on the next. Provide condition to Post inventory, Calculate Statement, Post statement according to there sequence. Click on recurrence and set the recurrence that when the statement done. The benefit of this is that when you are opening the statements workspace you mostly see statements where there are cash differences, or where the issues on master data. Now you will able to post statement automatically as per set time in recurrence. Hope this helps!

Many customers use Azure Active Directory (Azure AD) to manage user credentials for those services. In those cases, the customers might want to use the same Azure AD account across applications. Before a store worker can use an Azure AD account to sign in to the POS application, the Azure AD account must be associated with that worker. At times you will get an error while sign in POS for employees. Even when you add Associate Existing identity for the worker in HQ. Follow the below steps: Go to Azure portal, Click on Azure active directory. Go to user and select the user Copy the External Sub Identifier. Inside AX HQ, go to Commerce shared parameter Inside Identity Provider, Add azure AD link. Inside relying parties Add user External sub identifier for the same. Inside https://commerce.dynamics.com/auth provide below relying parties. Inside https://commerce.dynamics.com/authcc provide below relying parties. Run 9999 job from Channel database. After full Sync Activate POS again. you will able to sign in successfully. hope this helps!

Using the POS screen layout designer is a tedious work and very likely you would not want to do this in every environment over and over again. For this particular task of moving POS screen layouts, here are the steps to follow: In Data Management, Click on Export. Add following entity list  for POS design and receipt format. POS layout images POS button grid POS button grid buttons POS screen layouts POS screen layout zones POS screen layout button grid zones POS screen layout image zones POS screen layout report zones POS visual profiles Layout sizes RetailTillLayoutConfigurationEntity Receipt format Receipt profile Receipt profile line Export that entity Download package Import POS design and receipt format In Data Management, Click on Import. Click on Add file. Click on Upload and add Select the package file which is export (select in Zip format). Entities will be added. Click on import.  Run 1070, 1090 job and refresh the browser link. Hope this helps!

If you’re using a Tier-2 sandbox or production environment that has application version 8.1.2.x or later, you must initialize Commerce Scale Unit before you can use retail channel functionality for point of sale (POS) operations that use Retail Server in the cloud. Initialization will deploy a Commerce Scale Unit (cloud). Prerequisites: Deploy a Tier-2 sandbox or production environment that has application version 8.1.2.x or later. Initialize Commerce Scale Unit as part of a new environment deployment Make sure the headquarters environment is available and not in Maintenance mode. Steps: In LCS, on the environment details page, Click on Manage. Click on initialize Select your region And initialize. Inside HQ, go to channel Database new channel DB created. Add channels inside that new Channel DB. Go to channel, click on channel profile and select that new channel DB. Run 9999 jobs from channel Database. I hope this helps!