In financial management, the accurate recording and reconciliation of transactions within the general ledger stand as paramount tasks. Microsoft Dynamics 365 Finance and Operations, a comprehensive enterprise resource planning (ERP) solution, offers a feature known as General Ledger Adjustments. This feature, often overlooked or misunderstood, plays a pivotal role in addressing critical challenges associated with ledger adjustment entries due to environmental issues or data corruption. The recent discovery of the General Ledger Adjustments feature within the feature management workspace prompted a deeper exploration. However, upon enabling this feature, it became apparent that Microsoft aims to streamline and systematize a fundamental problem-solving process. Reflecting on past experiences, various challenges related to ledger adjustments surfaced: Traditionally, when encountering such issues, the path forward often involved engaging Microsoft support to delve deeper into the problem. While Microsoft proficiently identifies the root cause and initiates steps to address it in future product updates, the immediate concern revolves around rectifying the existing corrupted or missing data. The suggested workaround typically involves manual journal entries. However, this process traditionally unfolds through email communications, leading to potential discrepancies or misunderstandings regarding the specifics—such as the nature of the journal entries, relevant dates, or designated journals. The introduction of the General Ledger Adjustments feature within Microsoft Dynamics 365 Finance and Operations appears as a structured attempt to address these challenges within the system itself, streamlining and formalizing the process that was previously conducted through ad hoc communications. Enabling General Ledger Adjustments: In this section, Microsoft Dynamics 365 Finance and Operations provides an interface where recommended journal entries for data correction are populated based on identified discrepancies or issues within the system. Users are presented with suggested adjustments, and based on their discretion and analysis, they can decide to create a journal entry directly from this interface. Note: Creating a journal entry from this interface generates a “Daily” type of journal within the General Ledger, facilitating a more organized and systematic approach to handling the necessary corrections or adjustments. In conclusion, this feature signifies a proactive step towards enhancing the efficiency and accuracy of managing ledger adjustments within the Microsoft Dynamics 365 Finance and Operations ecosystem.

In today’s fast-paced business environment, efficient workflow management is essential for organizations to stay competitive.  Workflow email alerts help organizations stay on top of important business processes by automatically notifying designated individuals when certain tasks are completed or when specific conditions are met.  In this article, we will provide a step-by-step guide for setting up workflow email alerts in D365 FO. Before getting started, it’s important to ensure that email parameters are configured correctly and that you are able to receive test emails from D365 in your inbox.  To check this, navigate to System Administration> Setup > Email > Email Parameters.  1. In the configuration, Enable the email provider as per your requirement.  2. If your using the SMTP setting then enter the outgoing server information, and SMTP port and enable SSL/TLS required button. Set up an email address for the user who will receive alerts and enable workflow email alerts for that user. To accomplish this, go to the System Administration section, select Users, and then click on Users. Highlight and click on the user you wish to enable email alerts for.  If no email address is attached, enter the user’s email address. To enable email notifications, go to ‘User options’ on the ribbon, then click on ‘Workflow’ on the left side and set the option to ‘Send notifications in email’ to Yes. Create an email template or email message. Templates are generic and can be configured while configuring workflows.  Navigate to System Administration> Setup > Email> System email templates. Here you can create a template, such as “Workflow emails.” Assign your email template to the specific workflow. To configure the workflow email alerts, you can navigate to the workflow for which you want to send email notifications, Open that workflow access the basic settings, and choose the relevant workflow template from the dropdown menu. Configure the necessary notifications for the particular task, control, or approval while setting up the workflow steps. Here, you will specify the notification content which will be sent to the user in the email. Configure the batch job to distribute the email notifications. Navigate to System administration > Periodic tasks > Email processing > Email distributor batch.  Since we are now adding a batch job, it can be scheduled to run automatically at specified intervals. To schedule autorun, adjust the ‘Recurrence’ settings as per the requirements. Monitor email sending status. To access the E-mail Sending Status page, go to System administration > Periodic tasks > Email processing > Batch email sending status.  Here, you can monitor successfully sent, pending, or failed email messages. In conclusion, configuring workflow email notification alerts can be a simple yet effective way to stay on top of important business processes.  By following the above steps, you can set up workflow email alerts in D365 FO and start reaping the benefits of streamlined workflow management. Thank you for reading my blog!

Personalization stands as a robust feature within Microsoft Dynamics 365 Finance and Operations, significantly enhancing consultants’ and users’ experiences while interacting with the platform. Among these personalization options, the workspace stands out as a feature I routinely recommend to end-users. Its advantages span from streamlining daily business activities, time-saving capabilities, and improved visibility into work items that require attention, to the crucial benefit of reducing clicks and navigation across multiple screens. In this blog, I aim to demonstrate the process of creating a new workspace and sharing it with the necessary users. Creating a Workspace To initiate the personalization of your Dynamics 365 experience, follow these steps to craft a new workspace tailored to your specific requirements: Right-click on the right side blank screen and select “Personalize TitlepageContainer.” Your newly created workspace will now appear on the dashboard. After completing the initial steps, it’s time to fine-tune the configuration to suit your operational needs: Navigate to the required form or list page that you wish to include in the workspace. Select the presentation type: Tile, List, or Link. Additionally, you can create a saved view on the required form by applying filters and then add that saved view to the workspace. For instance, from the “All Sales Order” page, applying a filter for invoiced orders and saving that view to be added to the workspace. For this blog’s demonstration, I’ll illustrate adding the “Sales Order Invoice” to the new workspace. Navigate to the “Open Invoice” page. Click on the “Options” tab within the action tab. Select “Add to Workspace.” Choose the workspace created in the first part of the blog. This showcases the output when you click on the Custom workspace in Dashboard Configure Workspace Post workspace creation and configuration, the subsequent crucial step is sharing it with the relevant user groups: Identify User Groups: Determine the teams or individuals who would benefit from accessing this customized workspace. In conclusion, creating and sharing personalized workspaces in Microsoft Dynamics 365 Finance and Operations empowers users with tailored interfaces, offering enhanced efficiency, streamlined workflows, and a more intuitive user experience. I hope these steps will guide you in optimizing your Dynamics 365 experience, boosting productivity, and attaining better outcomes for your business operations.

Introduction When creating a trade agreement in Dynamics 365 for Finance and Operations (D365 F&O), you may come across the “Find Next” option. This article will explain what the Find Next flag does and how it impacts the system when calculating discounts. The “Find Next” Option in Dynamics 365 F&O The Find Next option in D365FO accumulates trade agreement lines if there are multiple eligible lines. When this feature is turned on, the system will implement all discounts, without considering the current trade agreement journal lines’ status. If the Find Next feature is not available, the system will look for the trade agreement journal line with the highest level of detail. To better understand the Find Next option, let’s consider an example: Step 1: Create a trade agreement for a discount. Step 2: Add three lines to the trade agreement: Line 1: Add item “A” with a basic discount of 5%.Line 2: Include a product in the inventory that offers a quantity-based discount of 10% for orders ranging from 10 to 101 items.Line 3: Include a product in the inventory that offers a quantity-based discount of 20% for orders ranging from 101 to 501 items. Step 3: Disable the Find Next toggle. Step 4: Create a new purchase order and add an item. A basic discount of 5% will be applied to this item. Step 5: Change the item quantity to 11 to apply the next line discount in the trade agreement. The Find Next flag being disabled means that the discount percentage will remain unchanged. When the Find Next parameter is turned off, the system will only look for the first best-fit price, which in this case is 5%. Step 6: Enable the Find Next flag.Step 7: Once more, access the purchase order, delete the current item, and then include it once more. Step 8: Enter the quantity of the product as 12. Now, the discount of the item will change from 5% to 15% because it falls under the range discount of 1-100 for 10%, and for all categories, there is a 5% discount, which adds up to a total of 15%. Conclusion In summary, the Find Next option in a trade agreement cumulates all eligible trade agreement lines to apply all discounts.  It is crucial to understand this option to set up trade agreements correctly and avoid confusion in discount calculations.

Introduction In any business organization, financial dimensions play a crucial role in identifying the posting routine of payments, sales, purchases, and other transactions in the ledger account.  Microsoft Dynamics 365 Finance and Operations (D365 F&O) provides the functionality of financial dimensions to help users identify the posting routine with details of the transaction.  However, in the retail industry, financial dimensions need to be configured differently as compared to other industries.  In this blog, we will discuss the importance of financial dimensions in the retail industry and the steps to configure financial dimensions for retail stores and payment methods. Importance of Financial Dimensions in the Retail Industry In the retail industry, financial dimensions are used to categorize transactions such as sales, refunds, discounts, and payment methods.  These financial dimensions help the finance department to analyze the financial data and create reports to monitor the financial health of the retail store.  For example, a retail store can create financial dimensions for different payment methods like credit card, cash, and check.  This will help them to identify which payment method is used the most and which payment method is generating more revenue for the store. Another use of financial dimensions in the retail industry is to track sales by product category.  A retail store can create financial dimensions for product categories like electronics, clothing, and accessories.  This will help them to analyze which product category is selling the most and which product category needs more attention from the store. Steps to Configure Financial Dimensions for Retail Stores and Payment Methods Payment Methods To configure financial dimensions for payment methods in retail stores, follow the below steps: Step 1: Go to Retail and Commerce > Channels > Stores. Step 2: Click on the Action tab and select Set Up > Payment Methods. Step 3: Select the desired payment method, and in the details tab, you can find financial dimensions. Step 4: Map the financial dimensions to the payment method and save the changes. Stores To configure financial dimensions for retail stores, follow the below steps: Step 1: Go to Retail and Commerce > Channels > Stores > All stores.Step 2: Select the desired store that you want to set the default dimensions on the bottom as shown in the image. Step 3: Enabling this will overwrite the financial dimensions that were enabled on payment methods as this will be set as default dimensions for all types of transactions. Conclusion In conclusion, financial dimensions play a crucial role in the retail industry, and configuring them properly is essential for the finance department to analyze financial data accurately.  Microsoft Dynamics 365 for Finance and Operations provides the functionality of financial dimensions for retail stores and payment methods, and configuring them is a straightforward process. By following the above steps, a retail store can easily configure financial dimensions for their stores and payment methods and analyze their financial data accurately.

In this blog, I am going to showcase how to initialize a Retail commerce scale unit. If you’re using a Tier-2 sandbox or production environment that has application version 8.1.2.x or later, you must initialize a Commerce Scale Unit (cloud) before you can use retail channel functionality either for point of sale (POS) operations or for e-Commerce operations that use Retail Server in the cloud. Initialization will deploy a Commerce Scale Unit (cloud). Prerequisites Deploy a Tier-2 sandbox or production environment that has application version 8.1.2.x or later. Initialize Commerce Scale Unit as part of a new environment deployment Make sure the headquarters environment is available and not in Maintenance mode. In LCS, on the environment details page, Click on Manage. 2. Click on initialize 3. Select the your region And initialize Ok 4. Inside HQ, go to channel Database new channel DB created. Add channels inside that Channel DB. 5. Go to channel, click on channel profile and select that new channel DB. Run 9999 jobs from the channel Database. I hope this helps!

Many retailers, especially high-end specialty retailers, want their sales associates to form long-term relationships with their key customers. The associates are expected to know about these customers’ likes and dislikes, purchase history, product preferences, and important dates, such as anniversaries and birthdays. Associates need a place where they can capture this information and easily find it when it’s required. If this information is available in a ‘single view, the associates can easily target customers who meet specific criteria. For example, they can find all customers who prefer to shop for handbags, or customers who have an important event approaching, such as a birthday or anniversary. Or if a customer had bought a gift for her husband then the cashier/associate can ask the customer if her husband liked the gift. In a nutshell, this will allow the stores to create a relationship with customers on a personal level. This is bound to make customers happy as they will begin to think that they matter and they are being looked after. Such practice will directly impact the sales Here is how you can set up Clienteling in d365 Commerce.  In the Feature management turn on the clienteling functionality in your environment Turn on the Clienteling feature by selecting Enable now. On the Commerce Parameters page, on the Number sequence tab, select the Client book identifier row. Then, in the Number sequence code field, select a number sequence. The system will use this number sequence to assign an ID to client books. Create a new attribute group that contains the attributes that you want to capture for customers who are managed in client books. Define the required attributes as Can be refined. Sales associates can then use these attributes to filter their client book. On the Commerce parameters page, on the Clienteling tab, in the Client book attribute group field, select the attribute group that you just created. To capture activities that occur at the POS, define the activity types on the Activity types page (Retail and Commerce > Customers > Activity types). Add two buttons to the appropriate POS screen layout, so that sales associates can view their own client book and the store client book. (Store client books include clients from all client books of all associates who share an address book with the store.) The corresponding operations are named View customers in client book and View customers from store client books, respectively. Three additional operations that are related to client books are available. These operations determine which associates can add, remove, and reassign customers from the client book. They are named Add customer to client book, Remove customers from client book, and Reassign customers to a client book, respectively. Run the following distribution schedule jobs: 999. After you’ve completed this procedure, sales associates can open the customer details page at the POS, and add customers to their client book, view and capture activities and notes for customers, and target customers by using customer and client book attributes to filter the client book. Cashier can search for a customer and he would be able to see and add notes of customer account which will allow the store person to offer a more personalized experience to the customer Hope this helps!

The Regression suite automation tool (RSAT) is used to reduce the time and cost of UAT (user acceptance testing) of finance and operations.  UAT is typically required before you take a Microsoft application update, or before you apply custom code and configurations to your production environment. RSAT lets functional power users record business tasks by using a Task recorder and then convert the recordings into a suite of automated tests, without having to write source code. RSAT is fully integrated with Microsoft Azure DevOps for test execution, reporting, and investigation. Test parameters are decoupled from test steps and stored in Microsoft Excel files. Configuration: 1. Open RSAT application. 2. Select the Settings button in the upper right to configure RSAT. And next steps will help you to find those required fields input 3. Go to project settings of Lcs for your projects Go to Visual Studio Team Services. Here you need to mention the Azure DevOps project in the Azure DevOps site URL field. In order to do that, click on 4. Open Azure DevOps and create a new organization if there is no existing one. 5. Now create a new project as shown below  6. Now you need to set up a security token by clicking on  account info>security 7. Once you create the token, save it as you will not be able to access it again when you want to use it.  8. Once that is done, go back to the main page and create a new test plan. Name it as RSAT-TT (or you can use any name)   9. Now right-click on RSAT-TT and create a new suite you can name it ‘Demo’. Azure DevOps setup is done. 10. In the Azure DevOps site URL mention the Organization name that you setup in Azure DevOps. And in the Personal access token field paste the token that you had earlier saved. 11. Click on continue to select the project and continue, Save. 12. Now you need to deploy it to the environment  13. Next, open the Regression Suite Automation Tool, Go to settings In the Azure Dev Ops Url field copy it from the LCS Access token should be the security token you had copied. Click on Test connection so the Project name and Test plan will populate. 14. Now run VM. You will find Hostname and SOAP Hostname by going to IIS and then right-clicking on AOSService>Edit bindings. Copy both the Hostname and in Hostname and SOAP Hostname fields paste these values in step 16 15. Admin username should be the username you use to login to your environment. 16. To generate Thumbprint click on New and save at any location and then copy the generated certificate to the VM 17. Open the copied certificate and install it on the local machine at personal and Trusted Root Certification Authorities locations. Now Open the wif file in admin mode in notepad from the given location of VM In the wif file find whether CN name=127.0.0.1 exists or not. If not, copy the selected portion and paste it below the same authority block. Now add modify those lines as follows:-            <authority name=”CN=127.0.0.1″>             <keys>               <add thumbprint=”F46D2F16C0FA0EEB5FD414AEC43962AF939BD89A”/>             </keys>             <validIssuers>             <add name=”127.0.0.1″ />             </validIssuers>             </authority>  ( Note: Add thumbprint of installed Certificate in wif as shown) Final steps include Copy the thumbprint from RSAT settings (which was generated when you click on New) and paste it in wif file in your VM Then Mention the company name And Working directory Set the default browser as internet explorer Save as and ok 18. Next, Go to LCS open business process modeler and create a new Library 19. Name it as RSAT, go to edit and rename the process as required and you may add a child node to it by clicking on Add process. 20. Now go to Finance and operations, go to test recorder 21. Create a recording by clicking on create a recording and perform the operation and then click on the stop button. Name it as per your need then Save it to Lifecycle services or Save this to PC option. Click ok 22. Now go back to LCS in the project library and click on the requirement, tab check it’s syncing 23. Now Sync test cases and VSTS sync 24. Next go to Visual studio DevOps, test cases, click on Add existing 25. Then click on the run query and click on Add test case 26. Now go to regression suite automation and load the test and download test cases. select test and click on new and generate test execution parameter files 27. Then click on the edit option for the older version to edit values in excel For older version For newer version Now edit metadata for test in an excel file and save and close Now Run the test after this step, the automatic session for the test is handled by selenium where the browser will perform steps as test cases 28. Then run the test and after it’s completed successfully click on upload (Note the result as passed) POS RSAT Follow these steps to create a new recording by using the test recorder: Launch Cloud POS. Select the hamburger icon on the left pane and select Settings. Don’t sign in to Cloud POS. The sign in step must be recorded as part of the test recording flow, so you need to launch the recorder before sign in.) On the Settings page, in the Task and Test recorders section, select Open test recorder. Select Create a new recording. 4. Enter a name and description for the recording, and then select Start.The test recorder enters recording mode, and the recording session begins. The test recorder pane shows information and controls that are related to the recording session.  Perform the needed actions in the POS user interface. Download options After you end a recording session, you can download the recording by selecting Save to this PC. Upload that .axtr file in the business library. The .axtr file is saved to the local file system. You must … Continue reading Regression suite automation tool (RSAT) for D365 Finance and Operations, Commerce →

In this blog, I’m going to showcase to you the impact of the latest purchase price parameter on the item purchase price. Enable the latest purchase price for any product. So whenever new purchase order is created for a product with a specific price or different price, and in case the price of the product keeps changing in every purchase order based on the recent cost price of the item in the purchase order then the price of the item is also changing in the item master. I’m showing the example of the latest purchase in the below steps: Steps to enable the latest purchase parameter in the released products Navigate to the released products. Select the product for which you want to enable the latest purchase price. Open the purchase tab, Inside Price updated to enable the latest purchase price parameter Set the price in the product master to 50 USD (you can also set the prices through a trade agreement . ) Create a purchase order for this product Create a purchase order for this product and add this item to the purchase order lines. Set the purchase price for this product to 100 Confirm the purchase order. Post the product receipt (GRN) for this purchase order. Once it’s received, invoice the purchase order. Once this invoicing process is done, go back to the product master, and open the product for which we have enabled the latest purchase price. The price for this item is changed to the latest purchase order prices (prices changes from 50 USD to 100 USD). NOTE: Inside the manage cost tab item price, you can also see the purchase price is Overrides to 100 If you want to see the history of the fluctuation in purchase prices. You need to enable the Last price history. Steps to enable the last price history. Navigate to the inventory and warehouse parameters. Select the inventory accounting tab Enable the Last price history. So you can see the price change history in the item price. I hope this helps!

This blog explains how to configure the Microsoft Dynamics 365 Commerce Store Commerce app and applies to Microsoft Dynamics 365 Commerce version 10.0.25. The Store Commerce app in Dynamics 365 Commerce is the next-generation offering for physical stores. It combines Modern Point of Sale (MPOS) and Cloud Point of Sale (CPOS) into a single application, provides deployment choices to retailers, and helps improve performance. At the same, it retains all the functionality of MPOS and CPOS, including extensibility. Store Commerce supports local hardware stations and offline usage, and can be directly integrated with a payment terminal, printer, and cash drawer. The Store Commerce app provides commerce functionality for below first-line workers  Cashiers Sales Associates Inventory Associates Stock Clerks Store Managers Benefits of Store Commerce Store Commerce provides the benefits of both MPOS and CPOS. Performance is significantly improved. POS and extension upgrades are simplified through the Commerce sealed installer framework. Dedicated hardware station is supported. Offline deployment is supported. Application lifecycle management is simplified. Extension or independent software vendor (ISV) code that is developed for MPOS or CPOS by using the Commerce software development kit (SDK) can be reused in Store Commerce with minimal changes. Store Commerce supports two types of deployment topologies: In-app: All the components, such as Modern Point of Sale (MPOS), are deployed locally. Offline mode and local Hardware Station (HWS) are supported. Hybrid: Store Commerce renders the Cloud POS that is deployed in Commerce Scale Unit (CSU) and supports local Hardware stations. However, offline isn’t supported. There are no separate installers for the hybrid and in-app topologies. The deployment options are determined by the parameters that are passed during installation. In-app Deployment For the in-app deployment option, the application content is locally deployed in Store Commerce, just as for MPOS. To update the application content, run the latest version of the Store Commerce installer. The application content won’t be updated if you update the CSU. Therefore, you can manage the updates at individual registers. The in-app mode supports offline mode. Therefore, during installation, pass the –installoffline parameter to deploy the offline database. During offline mode (that is when there is no connectivity), the application won’t be able to connect to CSU or Commerce headquarters and will use the locally deployed CRT. Note: During the installation of Store Commerce, users can pass parameters to select either the hybrid option or the in-app option. The default option is in-app deployment. Hybrid Deployment Store Commerce is a shell that renders CPOS and connects to Headless Commerce and Commerce headquarters by using CSU in online mode. In hybrid mode, Store Commerce app content is rendered from CPOS that is hosted in CSU. When the Store Commerce app is opened, it will prompt for the CPOS URL. To update Store Commerce, just update the CSU. Store Commerce will then automatically receive the update. Because updates are centrally managed in CSU, they don’t have to be managed at individual registers. Setup and Installation Prerequisites Windows 10 version 17763.0 or later, Windows 11 (Pro, Enterprise, LTSC, and IOT Enterprise editions), or Windows Server 2019 (Standard, Essentials) Dynamics 365 Commerce (Commerce headquarters and Cloud Scale Unit) The .NET Framework version 4.7.2 or later. See Install the .NET Framework SQL Server Express, SQL Server Standard, or SQL Server Enterprise (required only for offline mode). For information on which SQL Server edition to use, see Commerce offline implementation and troubleshooting. Device setup in Commerce headquarters For Store Commerce, a new application type that is named Store Commerce has been added on the Devices page (Retail and Commerce > Channel setup > POS setup > Devices). Select this application type when you create a device for Store Commerce. Note: If the Store Commerce application type doesn’t appear on the drop-down menu, try to run the Initialize function from the General tab of the Commerce parameters page (Retail and Commerce > Headquarters setup > Parameters > Commerce parameters). Device installation from LCS Store Commerce can be downloaded from the LCS Shared asset library. On the Shared asset library page, select Retail Self-service package as the asset type, and then find the file that ends with Store Commerce. After the file has been downloaded, follow these steps to install the app. Go to the folder where you downloaded Store Commerce and open PowerShell in administrator mode. In PowerShell, find the Store Commerce installer, and pass the install parameter to install the app. To install offline components, pass the –installoffline parameter. (For example, enter Store_Commerce Installer_exe_name install –installoffline.) If you want to enable debugging mode during installation, pass the –enablewebviewdevtools parameter. Store Commerce installation parameters You can also use the help command in PowerShell to find information about all the parameters. In PowerShell, find the Store Commerce installer, and then enter Store_Commerce Installer_exe_name help install. Parameter Description installoffline Deploy the offline database. sqlservername Specify the name of the SQL Server instance that Store Commerce uses in offline mode. If you don’t specify this parameter, the installer will use a default instance. skipsqlfulltextcheck Skip validation of the SQL Full-Text Search that is required for offline deployment. trustsqlservercertificate Trust the SQL Server certificate when a connection is established to SQL Server. To help avoid security risks, you should never use this argument for production deployments. By default, the SQL Server certificate isn’t trusted. enablewebviewdevtools Enable developer tools for Store Commerce. If you don’t specify this parameter, developer tools will be enabled only if Windows Developer Mode is enabled. retailserverurl Specify the default Retail Server URL to use for Store Commerce. If you don’t specify this parameter, the user will be prompted to enter the Retail Server URL during device activation. useremoteappcontent Use the remote application content to download the Store Commerce app content from CPOS that is hosted in CSU. By default, the local application content that is deployed with Store Commerce is used. skipversioncheck Skip the validation during downgrade. skipurlcheck Skip the validation of URLs that are passed to the installer. logdirectorypath Specify the path of the log’s directory. config Specify the path of the configuration file that will be used as part of the installation. verbosity Deploy the offline database. help Show parameter information. version Show information about the app version. … Continue reading Dynamics 365 New Store Commerce App Overview, Setup, and Installation →