For customers created in POS, there is a limitation when it comes to enabling certain parameters for customers. Because those options are not available to the cashier on POS. For example the customers created on POS must have automatic credit limit set to them. So every time a customer is created by a cashier the … Continue reading Set credit limit automatically for newly created customers in POS in D365 Retail POS(Commerce ) →

Introduction: In the previous Blog, we saw how to configure the Schedule Job Header, this time we will configure the Sub-jobs. In Sub-jobs, we can define the Table structures to be followed, Tables the Data is supposed to be sent to, filters, replication counter fields and so on. References: Repl. Counter Interval, Scheduler Subjob (lsretail.com) … Continue reading Configuring Scheduled Jobs – Part II →

This blog will guide you through steps that need to be followed to to setup Open ID connect in Azure API Management

As of now as a POS user if you want to check the inventory of an Item , you will need to click on the inventory lookup button on homepage and you will have to then enter the item number to display a list of store wise inventory. While this feature is useful, there is … Continue reading Inventory lookup feature to be operational in 10.0.19 release of D365 Retail(Commerce) →

In Retail store you will need to assign address books i.e. One for store staff/employees and the second one for customers. If you fail  to do that then on POS you will not be able to login or see/search for customers The above setup is the ideal for the store to function properly. However, some … Continue reading Register/Create customer accounts of store employees on POS in D365 Retail(Commerce) →

Introduction: Tags are small pieces of Information that we can display on the POS. This information may be a field from a table or just some text. If we are using a field from some table, it is necessary that, the table can be referenced using only the fields available in the current “POS Transaction” … Continue reading Using POS Tags in LS Central →

Customer quotes in D365 Retail is used to give the customers an estimate of the items/products they are intending to buy from a store. It is possible that after getting the quotation, customer would return to the store to purchase the items right away. Here I am going to demonstrate how to convert a quote … Continue reading Create Customer Quote and convert it to sale on POS in D365 Retail(Commerce) →

In this blog I am going to showcase how to resolve the real time service error in Retail POS. Once you have refreshed the database or you are reconfiguring the retail environment , you may run into below error If the real time service is not working then you will not be able to activate … Continue reading Real time service error while POS activation in D365 Retail(Commerce) →

Loyalty programs can help increase customer loyalty by rewarding customers for their interactions with the retailer’s brand. In Dynamics 365 Commerce, you can set up simple or complex loyalty programs that apply across your legal entities in any commerce channel.  You can set up your loyalty program in many ways so that it includes options … Continue reading How to handle multiple loyalty cards in the POS in D365 Retail(Commerce) →

Info codes to use to capture data at the point of sale when a worker performs various actions, such as product sales, product returns. By using info codes, you can track data such as the  reason that a product was returned or  postal code.. Prompt provided in info codes not show as expected on POS. … Continue reading Issue of info codes prompt on POS in D365 Commerce (Retail) →