D365 Customer Service Archives | Page 5 of 5 | Cloudfronts - Microsoft Dynamics 365 | Power BI | Azure - Page 5

Category Archives: D365 Customer Service

Voice of the Customer – Resolved Issues

Introduction: Voice of the Customer features creating and sending out surveys to gain valuable feedback from your customers about your products or services. Respondents can take your surveys on a phone, tablet, or computer. You can see your customer’s feedback history as you work a sale or resolve a service case. In this blog we … Continue reading Voice of the Customer – Resolved Issues

Share Story :

Dynamics CRM Marketing list members sync with MailChimp- Part 2

Introduction: This blog is the continuation of Part 1 and it will show you the code that are required for the action to work and the workflows created in CRM. Steps: 1. Add a button on marketing list using Ribbon Workbench and script which calls the action. 2. Create an action “MailChimpBatchCreateCall” that triggers on … Continue reading Dynamics CRM Marketing list members sync with MailChimp- Part 2

Share Story :

Dynamics CRM Marketing list members sync with MailChimp- Part 1

Introduction: This blog will depict an idea on how we can integrate the members of CRM Marketing List to MailChimp Marketing List. Description: We had a requirement to add all the members from CRM static marketing lists to Mail Chimp marketing list. There were many marketing lists in CRM and exporting/importing data for each marketing … Continue reading Dynamics CRM Marketing list members sync with MailChimp- Part 1

Share Story :

Integrating Twilio Web Service with D365 CRM Online to send SMS Messages

Introduction: SMS Messages can be sent from a D365 CRM Online to an individual using the Twilio Web Services. In this blog, we will see how can we send SMS Messages from CRM using Twilio Web Service Scenario: We will create a message record from CRM which on save will call the Twilio web service … Continue reading Integrating Twilio Web Service with D365 CRM Online to send SMS Messages

Share Story :

Voice of Customer survey with SMS in Dynamics CRM

Customer service is the backbone of any organization. Any company that desires to progress or scale-up high should focus on providing the best customer service to their clients. But, with so many things happening at the same time, it is pretty tough to provide it. Hence, it is wise to use  Dynamics 365 customer service, … Continue reading Voice of Customer survey with SMS in Dynamics CRM

Share Story :

Voice of the Customer for Dynamics CRM 2016

Introduction Voice of the Customer features creating and sending out surveys to gain valuable feedback from your customers about your products or services. Respondents can take your surveys on a phone, tablet, or computer. You can see your customer’s feedback history as you work a sale or resolve a service case. In this blog we … Continue reading Voice of the Customer for Dynamics CRM 2016

Share Story :

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close