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Category Archives: D365 Project Service Automation

Booking resource on a Project Task or a Service Ticket in PSA

Introduction: PSA doesn’t have the capability OOB to do the allocation’s over the task. This means the resource booked are booked for a project and we cannot identify what task they are going to perform or are booked for. How to do? This is the real time scenario which a PM regularly comes up with … Continue reading Booking resource on a Project Task or a Service Ticket in PSA

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PSA – Import project lines from WBS Pre-Requisites

Introduction: I often face difficulties while trying to import project lines from WBS while using PSA (Project Service Automation). After lot of trouble shooting I try to doubt my configuration and see if they are good. What to do? To my surprise they all appear to be good. Following two things needs to be ensured … Continue reading PSA – Import project lines from WBS Pre-Requisites

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Invoice Schedule generation on Quote Lines – D365 PSA

Overview: Let’s say you have a Quote which has Quote Lines and then you generate the Invoice schedule for your Time & Materials project. What decides the number of Invoice Schedules to be generated for a Quote Line record? Let’s review. Quote Lines: Now, I have a Quote Line which has Invoicing Schedule from 28th … Continue reading Invoice Schedule generation on Quote Lines – D365 PSA

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Delegating Time Entries in D365 PSA

Overview: Often you miss doing your time entries in PSA for the work done and go on a leave! You either then need to just struggle to find a system and do it yourself or raise some other kind of request to make sure billing is done right. But, you can delegate time entries to … Continue reading Delegating Time Entries in D365 PSA

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Keeping tasks flexible in duration in Dynamics PSA

Overview: Auto Scheduling in PSA’s WBS books the hours when you enter the dates and dates when you enter the hours. They are interlocked. I want to schedule a task which is less in no. of hours but will span across more than expected duration of period. Such requirement is when signing a support contract … Continue reading Keeping tasks flexible in duration in Dynamics PSA

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Soft Booking Resource from Project Team Members View in PSA

Introduction: In the current 8.2 version of D365 PSA, we can only Hard Book a Resource from the Project Team Member View whereas in the v9.0, we can Soft Book from the Project Team Member View from with a few extra clicks. v8.2 – Current There is a button called Hard Book which lets you … Continue reading Soft Booking Resource from Project Team Members View in PSA

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Zero Amount Issue for Expense Entry of T&M Project in D365 PSA

Introduction: We often get issues raised by Users while training PSA – Amount entered on Expense Entry is not reflecting on Invoice in T&M Project and instead shown as $0 as below. Resolution: We need to configure PSA correctly and check below configurations. 1. Sales Price List of Project is configured with Category Prices and … Continue reading Zero Amount Issue for Expense Entry of T&M Project in D365 PSA

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Data Migration for Many to Many Relationship Entities in D365 PSA

Introduction: This blog explains how to migrate data for Many to Many or N:N relationship records. Scenario: Client always demand configuration records to be migrated from Test Env to a Production Environment.We can migrate data for Entity records and Entities with 1:N relationships records however we cannot directly migrate data for N:N relationship( intermediate entity) … Continue reading Data Migration for Many to Many Relationship Entities in D365 PSA

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Chargeability View in D365 PSA

Overview: Often while working on PS, I was struggling to  get the Chargeability View right. The main reason is not having the right Price List setup at the right places. There are 4 important places where the Price Lists need to be setup properly. Product Catalog with Role Prices having Org Unit A Account having … Continue reading Chargeability View in D365 PSA

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Raise and expense entry for a Fixed Bid Project in D365 PSA

Introduction: Let’s consider a scenario where we need to raise an expense entry for a Fixed Bid project. PSA by definition does not charge for expenses. If you want to have fixed price for the project and expense to be charged for other things, you need to do it via adjusting the contract. Steps: Follow … Continue reading Raise and expense entry for a Fixed Bid Project in D365 PSA

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