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Dynamics CRM Marketing list members sync with MailChimp- Part 2

Introduction: This blog is the continuation of Part 1 and it will show you the code that are required for the action to work and the workflows created in CRM. Steps: 1. Add a button on marketing list using Ribbon Workbench and script which calls the action. 2. Create an action “MailChimpBatchCreateCall” that triggers on Sync button click. When the button is clicked, action is called using JavaScript. This action Retrieves configuration and Marketing list records from CRM and add the members to Mail Chimp Marketing list by Mail Chimp API Call (Batch request). The code to be included in the action is given below: This is a POST request as we are creating list members in MainChimp using (WebClientEx client = new WebClientEx()) { string authorizationKey = string.Empty; authorizationKey = Convert.ToBase64String(ASCIIEncoding.ASCII.GetBytes(string.Format(CultureInfo.InvariantCulture, “{0}:{1}”, username, api))); client.Timeout = 60000; client.Headers.Add(HttpRequestHeader.ContentType, “application/json”); client.Headers.Add(HttpRequestHeader.Authorization, “Basic ” + authorizationKey); tracer.Trace(“jsonData: ” + jsonData); createBatchResponseJSON = client.UploadString(basicURL, jsonData); } tracer.Trace(“createBatchResponse :” + createBatchResponseJSON); Model.MailChimpContactCreateBatchResponse createBatchResponse = GetInfoFromJSON(createBatchResponseJSON); CreateMailChimpSyncRecord(createBatchResponse, tracer, service, marketinglistid); The JSON request to be passed is given below: The JSON response for the BATCH call is given below: 3. Create an action “MailChimp status” which triggers on MailChimp Sync record creation. Mail Chimp API call is made to get the status of the synchronization process. Batch ID is the unique value which helps to retrieve the status of sync call. If status is finished, sync process is completed. The code to be included in the action is given below: This is a GET request to check the status and update the status record in CRM. //// Call the web service using (WebClientEx client = new WebClientEx()) { string authorizationKey = string.Empty; authorizationKey = Convert.ToBase64String(ASCIIEncoding.ASCII.GetBytes(string.Format(CultureInfo.InvariantCulture, “{0}:{1}”, username, api))); basicURL = basicURL + “/” + batchId; HttpWebRequest request = (HttpWebRequest)WebRequest.Create(basicURL); request.Accept = “application/json”; request.Method = “GET”; request.Headers.Add(“Authorization”, “Basic ” + authorizationKey); using (HttpWebResponse response = (HttpWebResponse)request.GetResponse()) using (Stream stream = response.GetResponseStream()) using (StreamReader reader = new StreamReader(stream)) { getBatchResponseJSON = reader.ReadToEnd(); } } tracer.Trace(“createBatchResponse :” + getBatchResponseJSON); Model.MailChimpContactCreateBatchResponse createBatchResponse = GetInfoFromJSON(getBatchResponseJSON); //// Update the MailChimp Sync record with new status UpdateMailChimpSyncRecord(createBatchResponse, tracer, service, currentRecord.Id); The JSON response for the GET request is given below: 4. Create workflows that keep on checking the status of the batch call. The initial batch call is a sync process and we get a status showing no. of record finished and pending. Thus, the syncing process takes place in background. Therefore, we need to create workflows to keep on checking in specific interval. In the initial call, we have kept waiting time of 5 min and then kept waiting time of 1 hour and called the same workflow again till we get the status of batch call as “finished”. a. Main Workflow: b. Child Workflow 1 Check Mail Chimp Sync. c. Child Workflow 2 Check Mail Chimp Sync. For more code details, you can refer the GitHub link. Hope it help you and thus we can integrate the CRM with Mailchimp and make use of MailChimp API calls listed in their documentation. Members can be added individually or by using the batch operations. You can refer the below links from MaiChimp  which shows how we can make individual and batch calls. i. Creating a new member ii. Batch Operations

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How to login Windows Client and Web Client using ‘NavUserPassword’ Authentication in Microsoft Dynamics NAV

Incorporating your Microsoft dynamics nav upgrade isn’t something you do in only a day or two. It takes a cautious arrangement and the correct assets. At the point when done quickly or without appropriate exploration, retailers can be left with expensive tasks that last months and never appear to work accurately. That is the reason a few dealers frequently dread incorporation.  Notwithstanding, these feelings of trepidation shouldn’t prevent you from capitalizing on your retail frameworks. You simply need to accomplish some work forthright and pick the best mix answer for your business. Merchants with in-house IT groups of NAV will here and there decide to assemble their joining themselves.. This requires your group to have top to bottom information on the specialized foundation of NAV and some other frameworks you need to incorporate.  Introduction: Generally, when we set up Microsoft Dynamics NAV, the authentication method by default is ‘Windows’. Windows Authentication : This method allows you to connect to NAV as the current Windows user. Username Authentication : This method requires that the user provide a User name, Password, and Domain name. Users are authenticated using their Windows account NavUserPassword Authentication : Users are authenticated using their Username and password instead of windows authentication AccessControlService Authentication : Users are authenticated using Access control Service. The Username and web service key must be specified. This blog provides a step wise procedure to  authenticate Dynamics NAV using NavUserPassword Pre-requisites: Microsoft Dynamics NAV 2017 Steps: 1. Create a self-signed certificate or use a SSL certificate. To create a self-signed certificate follow the below steps: Download Self-signed certificate generator (PowerShell) from Technet. Open Windows Powershell ISE as administrator. Go to the directory where you saved the New-SelfSignedCertificateEx.ps1 file. Run the following command: Import-Module .\New-SelfSignedCertificateEx.ps1. New-SelfSignedCertificateEx –Subject “CN=<your site name>” –IsCA $true –Exportable –StoreLocation LocalMachine Here <your site name> is the name of your computer. Save the thumbprint generated in a notepad for future reference. 2. Manage the certificate Open the mmc.exe from  Start Go to the File menu, and then choose Add/Remove Snap-in. Select Certificates and choose Add Select the computer account. Choose Finish and then OK. The Expiration Date of the certificate will be 1Y-2D (01 Year – 02 Days) valid From 1 Day Before you create Certificate. 3. Add Permissions to certificate Right Click Certificate. From All Tasks Select Manage Private Keys. Add NETWORK SERVICE permission to the certificate 4. Copy the Certificate Copy the Certificate from Personal / Certificate Node. Paste the certificate into the Trusted Root Certification Authorities/Certificates folder, Enterprise trust, Trusted publishers and Trusted people. 5. Enter the Certificate Thumbprint Open the Microsoft Dynamics NAV 2017 Administration. Click on the NAV instance and enter the Certificate Thumbprint. 6.  Configure IIS(Internet Information Service) Open IIS and click on Microsoft Dynamics NAV 2017 under Sites folder Click on Bindings Click on Add, select https under type and select the certificate under the SSL certificate 7. Create a User in NAV Navigate to CRONUS International Ltd./Departments/Administration/IT Administration/General/Users and create a new user.e.g Username : CHRIS_USERPASS and click on Password and set an appropriate password with a combination of  one uppercase alphabet, one number and special character Set Permission to SUPER under User Permission Set tab. Navigate to the ClientUserSettings file of the user and make the following changes. Change ClientServicesCredentialType parameter value from ‘Windows’ to ‘NavUserPassword’. If you are creating a new server instance mention the Client service port and Server Instance Name. In the web config file(C:\inetpub\wwwroot\<webclientname>) change the  “ClientServicesCredentialType” value=”NavUserPassword”  also change the ClientServicePort and Server instance if you are configuring the ‘NavUserPassword’ for a new server instance 8. Launch Windows Client This will prompt for username and password after which Windows client will launch successfully. 9. Launch Web Client Conclusion: To summarize the blog, create a self signed certificate, assign it permissions and copy the certificate to the necessary folder. Copy the thumbprint in the NAV instance and bind the certificate in IIS. create a user with password and make necessary changes in the ClientUserSettings and web config file.

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How to Connect with Dynamics 365 and use Lookup Field of Dynamics CRM in PowerApps.

Posted On November 13, 2017 by Admin Posted in

Introduction: This blog explains how to Connect with Dynamics 365 and use Lookup Field of Dynamics CRM in PowerApps. Steps for Creating Connection to Dynamics 365: Go to https://web.powerapps.com Create a new Connection with Dynamics 365. Click  on  New Connection and search for Dynamics 365. Select Dynamics 365  and click on  Create. Enter the Credentials for the Connection. Steps for Creating an App: Go to App and Click on Create an App. Under Start with your data select Phone Layout for Dynamics 365. Now Select Connection and choose a  dataset from that Connection. Select the Entity from the list. Click on Connect. PowerApps will create Browse, Details and Edit screen for you. Browse Screen: You can search for the record and see all the records which are created. Detail Screen: It gives details of record which is selected in Browse Screen. Edit Screen: You can create or update the records from this Screen. Important : The current Dynamics 365 connector does not support lookup or option set data types. so we’ll demonstrate how we worked around the lookup limitation. Example: For contact entity there is Lookup field for accounts.To use Lookup Datatype in contacts for account you must add account entity also in PowerApps. Steps for adding Account Entity: Go to View -> Data Source -> Select the Connection Choose Dataset->Select Account Entity ->Connect. Now Make changes on each screen so that you get account name instead of GUID of account entity. Browse Screen: Select the field in which you want to display account name. Under Text Property of that field write : LookUp(Accounts , accountid = ThisItem._parentcustomerid_value , name) Now it will return the name of Account instead of GUID. Detail Screen: Select the field in which you want to display account name. Under Text Property of that field write : LookUp(Accounts, accountid = ThisItem._parentcustomerid_value ,  name) Now it will return the name of Account instead of GUID. Edit Screen: Steps: Create a new Blank screen name it as account lookup. Add Gallery control inside Blank Screen and set its items property to accounts. Select the next arrow and set its OnSelect property to : ClearCollect( Selectedaccount, { Account: Gallery1.Selected } ); Back()  Now Go back to Edit Screen Select  the Data Card of Company Name and Go on Advanced Properties and Unlock the Data Card. After Unlocking the Data Card Add search icon inside the Data Card. Now select that Data Card of Company Name and set its Default value to:If(IsBlank(First(Selectedaccount).Account.accountid ) , ThisItem._parentcustomerid_value , First(Selectedaccount).Account.accountid ) Select the Data Card value of Company Name and set its Default value to:LookUp(Accounts, accountid= ThisItem._parentcustomerid_value , name) Select the Data Card and set its update Property to:Gallery1.Selected.accountid Select the search icon and set its OnSelect property to:Navigate(‘account lookup’,ScreenTransition.Fade) Select the Data Card of Company Name Type field and set its Default value to: “accounts” Select the form and set its OnSuccess Property to:Clear(Selectedaccount);Back() Select the Cancel icon and set its OnSelect Property to:Clear(Selectedaccount);ResetForm(EditForm1);Back()

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Dynamics CRM Marketing list members sync with MailChimp- Part 1

Introduction: This blog will depict an idea on how we can integrate the members of CRM Marketing List to MailChimp Marketing List. Description: We had a requirement to add all the members from CRM static marketing lists to Mail Chimp marketing list. There were many marketing lists in CRM and exporting/importing data for each marketing list was a repetitive process each time we add a member to the list. Thus, we created some customizations in CRM with respect to the MailChimp API functionalities. These customizations will help your organization to minimize the manual efforts of adding members to Mail Chimp marketing lists. Only thing you need to do is to click on the custom sync button present on the marketing list record. CRM customizations are listed below: Provide a manual option on CRM marketing list to sync the list members to the MailChimp marketing list. These will work for members of type Contacts and Leads. Account members cannot be synched because it does not have an email address field. (MailChimp API main parameter for synching any member is the Email address of the member. It does not create duplicate records in MailChimp). Create a field on Marketing list which stores a unique marketing list ID from MailChimp. This value is important as this will help usl to link CRM and MailChimp lists. Create an configuration entity in CRM to store Mail chimp API key, MailChimp username, MailChimp URL.MailChimp URL for developer purpose is given below: https://<dc>.api.mailchimp.com/3.0 The <dc> part of the URL corresponds to the data center for your account. For example, if the last part of your MailChimp API key is us6, all API endpoints for your account are available at https://us6.api.mailchimp.com/3.0/. Below is the link to get or create a API key in MailChimp. How to create/get API key Write a custom action which calls the MailChimp API. Below are the links for synching the members individually and to perform the sync operation in batches. Each Member Sync Sync Members In Batches Create a MailChimp sync entity to record the sync status. The sync takes place in background in MailChimp thus we need to create this entity and keep a sync check by calling the MailChimp API to retrieve the batch status. Once the status is finished, sync will complete and all the members will be synched to MailChimp Marketing list.Below is the screen shot which will show the below details: How many records completed How many records errored Submitted and Completed date Status of the sync process. You can see the status of the sync by opening the record. Status finished denotes the syncing process is completed. In the next blog, we will discuss on the MailChimp API call in action.

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Power BI new Feature: Bookmarking

Posted On October 30, 2017 by Admin Posted in

Introduction: In this Blog article, we explain about the new feature of the power BI: Bookmarking. Bookmarking: Bookmarking is the a very powerful way to save and share out your Reports and Dashboards with other people. Bookmarking lets you save your interesting states as part of your report. You can create list of bookmarks. Using this Bookmarking you can create report navigation and many more. You can add a bookmark to your report for: The current page Drill location Filters Slicers Visibility ‘Focus’ Mode Once you turn on the preview feature, you can add bookmarks by opening the bookmarks pane under the view tab. Set up your report, with all the filters properly set, and click the Add button. Once you hit the add button the it will add a bookmark to pane. You can rename this bookmark and also you can update or delete the bookmark. You can easily access the save states. You can add many bookmarks as you want. Also You can used your Bookmarks as a story by clicking on the View option. By clicking on the view you will enter into the view mode of the bookmark. In the view mode, there is a title bar for each bookmark that includes the bookmark name and navigation arrows. At this point, you can close the bookmarking pane if you want. This mode is a good way to preview your bookmarks in the Power BI Desktop. It’s also a great way to navigate bookmarks in the Power BI service, where you can also enter into full screen mode to hide all the navigation menus. To enable the preview option: This feature is in preview, so you need to enable it the first time through File>Options and Settings>Options. Open Preview features tab – > select Bookmarks option.

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Configure Notes on Entity in D365 Portal

Transform administration calls into a vital preferred position with Dynamics 365 Field Service management software. It gives all that you need – from advanced work request planning to prescient support  Elements 365 Field Service is intended for organizations who do deal with sites at a client’s home or premises. This can incorporate establishment, booked or repeating support, or reacting to break/fix issues. Any help based association that has an emphasis on conveying nearby establishments and break/fix will profit by Dynamics 365 Field Service. The test for these organizations is to improve the profitability of field based groups while additionally expanding consumer loyalty.  With highlights including plan improvement, resource the board and receipt handling, Field Service is a start to finish arrangement that furnishes colleagues with admittance to what they have to take care of business. Introduction: This blog explains how to configure Notes on Entity in D365 Portal. Steps of Implementation: Below steps explain how to configure Notes section on Partner Work Order form in D365 Partner Field Service Portal. Create new Section for Notes on Form in D365 Field Service. Save and publish the changes. Navigate to the Portal -> click on the Entity Permission -> click on the new button. Create entity permission for Work order and screenshot for reference. Set Scope to “Global”. Enable all Privileges In this record -> go to child entity permission sub grid follow below steps and screenshot for reference. Create “Note” entity permissions for Work order. Set Scope to “Parent” Parent Entity Permission as “Work Order Comments” Enable all Privileges Navigate to the Portal -> click on the Entity Forms -> Open Work Order Entity Form. Set Tab Name as “None” on Entity Form and save record.Refer the below screenshot. Add Notes in Entity Form Metadata and screenshot for reference. Conclusion: Above description in blog configure Notes on Entity in D365 Portals and below is screenshot for reference.

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Procedure to create a custom Cue based on a query and a normal field in Dynamics NAV

There’s no compelling reason to enter similar information again and again to different frameworks. At the point when you enter information into one framework, information naturally synchronizes to your different frameworks as characterized by your standards. Consider item data in NAV synchronizing to your webstore, online requests adjusting to NAV, and delivery and following information matching up to your webstore. Computerization spares you time since by dispensing with the requirement for you to enter information yourself.  Another significant advantage of microsoft dynamics nav upgrade is that it improves your information quality. Your information won’t be inclined to human mix-up like mistakes and erroneous spellings. Coordination guarantees that quality information makes it to the entirety of your frameworks. Introduction: To show visual representation of aggregated data in Microsoft Dynamics NAV client, tiles are created in NAV which are called Cues. Cues are more user-friendly. It helps the user to get quick details of aggregated data like the total number of open sales orders, total number of customers with a particular status, etc. Pre-Requisite: Microsoft Dynamics NAV Purpose: In this article, I am going to demonstrate the procedure to create a custom Cue based on a query in Dynamics NAV. The scenario which I am going to elaborate is the numbers of contracts which is a custom entity repossessed in the current month. Procedure: I have created a field ‘Status’ in my custom table ‘Contracts’ which is an option field which has the following OptionString ‘Created,Active,Terminated,Ended,Repossessed,Switched’. Now I am creating a cue to find the total number of contracts repossessed in the current month that means the total number of contracts for which status has been changed to ‘Repossessed’ in the current month. I have created two fields in ‘Contracts’ table viz. ‘Repossessed month’ and ‘Repossessed Year’ which will get populated with the Month name and the Year when the Contract status has been changed to ‘Repossessed’ respectively. The next step is to create a query. I have created a query ‘CF_RepossessedMonthQuery’ which will give the count of the total number of contracts repossessed in the current month. The result of the query is as follows: Now create a field in a new table which will store the count of the number of repossessed contracts in the current month. For this, I have created a new field in a table ‘RepossessedContractsMonth’ of DataType ‘Integer’  Navigate to C/AL globals and create two new functions as below:  a. ‘ContractsRepossessedThisMonth’ with Return Value Name ‘CountContracts’ and ReturnType ‘Integer’ and the following local variables. Navigate to properties and set the local property of this function to ‘No’. Go to C/AL code and add the following code for this function: ‘DrillDownContractsRepossessedThisMonth’ with the following local variables:  Navigate to properties and set the local property of this function to ‘No’. Go to C/AL code and add the following code for this function: ‘DrillDownContractsRepossessedThisMonth’ is created so that on clicking the cue the respective records open in a list. The next page is to add the field created in step 4. Create a new group in a page with subtype ‘CueGroup’ Go to C/AL code and in OnOpenPage() add the following code: In OnAfterGetRecord() add the following code:Assign the function created in step 5.a to the field added in the page ‘RepossessedContractsMonth’. In OnDrillDown() of RepossessedContractsMonth add the following code which will call the function created in step 5.b. Save the changes and run the page created in step 6. The output looks like below: On clicking the ‘Contracts Repossessed this Month’ Cue the 2 respective contracts are displayed whose status has been changed to ‘Repossessed’ in the current month. You can add these cues to any standard role center page like Business Manager Role Center, Sales Manager Role Center, etc.  so that the cues are visible when the user opens the NAV client. Conclusion: Using the above procedure, custom cues can be created in Dynamics NAV which will be displayed.

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Media Controls in Power App

Posted On October 10, 2017 by Admin Posted in

Introduction: In this blog article, we will discuss working of Media controls in Power Apps Media Controls: There are 7 Media controls in Power Apps Image Camera Barcode Audio Video Microphone Add Picture Image Control: Shows an image from, for example, a local file or a data source. Description: If you add one or more Image controls to your app, you can show individual images that aren’t part of a data set, or you can incorporate images from records in data sources. Example: Show an image from a local file Steps: 1. On the Content tab, click or tap Media, and then click or tap Browse. 2. Click or tap the image file that you want to add, click or tap Open, and then press Esc to return to the default workspace. 3.  Add an Image control, and set its Items property to the name of the file that you added. Output: Camera Control: A control with which the user can take photos by using the camera on the device. Description: If you add this control, the user can update a data source with one or more photos from wherever the app is running. Example: Add photos to an Image gallery control Steps: 1.Add camera control set it’s OnSelect Property to Collect(MyPix,Camera1.photo). (here Camera1 is the name of camera control.) 2. Add gallery control set its item property to MyPix.Url 3. Set the Image property of the Image control in the gallery to ThisItem.Url. Output: Barcode Control: A control with which the user can take photos by using the barcode scanner on the device. Description: If you add this control, the user can update a data source with one or more photos from wherever the app is running. Steps: 1. Add a barcode control. 2. Add a label control and set its Text property to (here Barcode1 is the name of barcode control) Output: Microphone control: A control with which the user can record sounds. Description: If you add this control, the user can update a data source with one or more sounds from wherever the app is running. Steps: 1. Add Microphone control and set its onStop Property to Collect(MySounds,MyMic.Audio). (here MyMic is the name of microphone) 2. Add a blank gallery control and set its items property to MySounds and add audio control inside it. And set its Media Property to ThisItem.Url 3. Add A button if you want to remove any audio. Set its OnSelect property to : Remove(MySounds,ThisItem) Output: Add picture control: Takes a photo or loads images from the local device. Description: With this control users can take photos or upload image files from their device and update the data source with this content. Example: Add images to an image gallery control Steps: 1.Add an Add Picture control 2. Add Button control inside Add picture control. 3. Set OnSelect Property of button to: Collect(Pics, AddMediaButton2.Media) 4. Add gallery control and set its items property to pics. (gallery control will display all the images which are added) Output: Audio Control: A control that plays an audio file. Description: An Audio control plays a sound clip from a file, a recording from a Microphone control, or the audio track from a video file. Steps: 1. Add Audio control. 2. On the Content tab, click or tap Media, and then click or tap Browse And select the audio from local device. 3. Set Media property of audio to the name of audio file. Output: Video Control: A control that plays a video file, or a video on YouTube. Description: A Video control plays a video clip from a file or from YouTube if you specify a URL. Example: For adding a YouTube video Steps: Add video controller and set its Media property to the URL link of that YouTube video. (add URL in quotes) Output:

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Procedure to create custom No. Series in Dynamics NAV

One of the main reasons for the popularity of microsoft dynamics nav upgrade is its simple to learn interface and its adaptability. Microsoft Dynamics NAV is a famous ERP framework among fair size associations. It’s known for being anything but difficult to introduce and get familiar with its interface. It’s a crucial framework for most retailers as it controls your financials, flexible chain, deals, business insight and that’s only the tip of the iceberg.  As retailers develop however. the requirement for incorporating their NAV ERP gets apparent. Your ERP isn’t the main framework expected to run your activities. Retailers must have similar information between their POS, eCommerce, commercial center, 3PLs, and other significant frameworks. Coordinating Microsoft NAV with other retail frameworks is very difficult. Introduction: No. Series is used to create records in Dynamics NAV with unique numbers. Unique numbers are assigned to data records automatically using No. Series. The format to be used for the No. Series should be set up initially once which consists of a combination of numbers and alphabets. Pre-Requisite: Microsoft Dynamics NAV Purpose: In this article, I will be demonstrating the procedure to create a custom No. Series in a custom table. Procedure: Create a new field in Table 311 – Sales & Receivables Setup which will save the No. Series selected. Navigate to the properties of this field and in TableRelation property select Table 308 which is ‘No. Series’. Add the newly created field ‘CF_CreditNoteEntity’ to the Page 459 – Sales & Receivables Setup so that it is accessible to the user from the NAV windows or web client. Now create a new field ‘No. Series’ in a custom table with Data Type ‘Code’. Navigate to the properties of the No. Series field and in TableRelation property select Table 308 which is ‘No. Series’. Note: ‘No.’ field is the primary key of the custom table which will save the unique No. Series. Create two new variables in C/AL globals in the custom table. a. SalesSetup of DataType ‘Record’ and Subtype ‘Sales & Receivables Setup’ which is Table 311. b. NoSeriesMgt of DataType ‘Codeunit’ and Subtype ‘NoSeriesManagement’ which is Codeunit 396. In OnInsert() trigger of the table add the following code: In OnValidate() trigger of the primary key field which will save the unique No. Series add the following code. In this scenario, I have added it to the OnValidate() trigger of ‘No.’ Go to ‘No. Series’ which is Table 308 and create a new entry for the No. Series to be used. To generate ‘No. Series’ automatically you need to select ‘Default Nos.’ checkbox. If you also want the field to support manual nos. then you should select the checkbox ‘Manual Nos’. The ‘Last No. Used’ field gets updated automatically when a record is created and the unique No. Series is inserted in the table. Navigate to Sales & Receivables Setup which is Page 459 and select the No. Series for the newly created field in step 1 from the drop down list.                                                                                                                   Hence, automatically when you create a new record, the No. Series will get inserted and a unique record will be created. Conclusion: Thus following this procedure, a custom ‘No. Series’ can be created for a custom table with any combination of alphabets and numbers which will create unique records.

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Resource Bookings as Calendar in D365 Field Service Portal

D365 Field Service Management stage furnishing venture organizations with instruments to smooth out their business forms – from ongoing portability over each significant gadget, to steering and work process computerization.  Make essential field administration assets, for example, item manuals, specialized help documentation, preparing, and related recordings promptly accessible to client care agents, accomplices, and field professionals.  Make work arranges straightforwardly from a case, client gateway, email, or legitimately from your CRM and track against SLAs, privileges, income and related expenses, and invoicing.  Consequently plan and allocate assets dependent on aptitudes, area, required parts, and the remaining task at hand. Courses are advanced to meet SLAs and limit drive times. CRM administration contracts assist you with keeping up guarantee and privilege data association-wide. Introduction: This blog explains how to show Resource Bookings as Calendar in D365 Field Service Portal. Steps of Implementation: 1.  Create a new Entity List in D365 Field Service for “Bookable Resource Booking” Entity as shown below 2.  Set Calendar View on Entity List as shown below 3.  Set Grid Configuration as shown below 4. After creating Web Page for Resource Booking ,Calendar will be shown as below Note: You can refer blog how to configure Web Page in D365 Online Portals by referring to this link. 5. Booking Details can be shown as below Conclusion: Above description in blog enables configuring Calendars in D365 Online Portals. Default Calendar View depends on the field value of “Initial View” in Settings header of Entity List below is view by Month setting.

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