Introduction: This blog explains how to configure SLA to Work Order Entity. Scenario: Most clients demand SLA for Work Orders and Resource Bookings in Field Service. Steps of Implementation: We need to configure SLA for Work  Order as explained below. 1. Mark checked  for setting “Enable for SLA” on Work Order entity as highlighted below. … Continue reading Service Level Agreements in D365 Field Service →

Introduction: In this blog, I will outline how to migrate Email Attachments and update the status if an email. In my previous blogs, I have shown how to migrate the body of an Email and its Activity Parties from one CRM to another using Scribe. Email Attachments: Below, is the map used to migrate Email … Continue reading Email Migration from D365 CRM v8.2 to D365 CRM v9 using TIBCO Cloud Integration: Attachments & Status Update →

Introduction: In this blog we will be discussing about marketing segments in Dynamics 365 for Marketing Preview.Marketing is basically promoting some products or services which an individual or organization has to offer. While marketing the main aim to decide a target audience. Once the audience is know,  the marketing content can be tailored to target … Continue reading Create a marketing segment in Dynamics 365 for Marketing →

Introduction: This blog explains how to Pause SLA in Dynamics 365. Steps to be followed: Only Enhanced SLA can be Paused. Go to Settings –> Administration  –> System Settings –> Service Select the Entity for which SLA is Created. (I have Created SLA for Word Order so I will select Word Order from that list). Now … Continue reading How to Pause SLA in Dynamics 365 →

Introduction: In this blog you will see how you can use power BI as existing dataset to create the report in Power BI desktop. Service Live Connection: You can establish connection to a shared dataset in the Power BI service, and create many different reports from the same dataset. This means you can create your … Continue reading Power BI Service Live Connection →

Introduction: Scenario: I had created an action button Print to run a report using REPORT.RUNMODAL, while running this report from the Windows Client an error is thrown as below. Pre-requisites: Microsoft Dynamics NAV 2017 Cause of this error: RUNMODAL stops the  transaction and waits for the User interaction. Hence, all users are blocked (who need … Continue reading Error Resolution to “Form.RunModal is not allowed in write transaction” in Microsoft Dynamics NAV →

Introduction: Microsoft released a PDF cheat sheet of which machine learning algorithms can be used on Azure Machine Learning Studio. This Microsoft Azure Machine Learning Algorithm Cheat Sheet helps you choose the right machine learning algorithm for your predictive analytics solutions from the Microsoft Azure Machine Learning library of algorithms. The algorithms have been grouped in 5 different … Continue reading Azure Machine Learning Cheat Sheet →

Introduction: A blanket sales order represents a sales agreement between the company and a customer. It typically involves one item with multiple shipments at predetermined quantities, price and delivery dates. Scenario: Customer orders 500 units of item that will be delivered 100 units for each week. Steps: 1) In the Search box, enter “blanket Sales … Continue reading Blanket Sales Order Dynamics NAV →

Introduction: Data loss prevention (DLP) is a strategy for making sure that end users do not send sensitive information outside the corporate network. You can set up policies to help make sure information in email and docs isn’t shared with the wrong people. With a DLP policy, you can identify, track, and protect sensitive information across … Continue reading Data Loss Prevention in Office 365 →

Introduction: In this blog we shall see how to Issue and redeem Gift Card in Dynamics 365 for Finance and Operations. Issue Gift Card: On POS go to Sales. Go to Action and select Gift Card. Click on Issue Gift Card. Enter the Gift Card Number. Enter the Amount for gift Card. Select any Tender … Continue reading How to issue and redeem Gift Card in Dynamics 365 For Finance and Operations →