Overview Xrm.Panel is a new additional to the client-side scripting in Dynamics 365. This feature is still in preview in the D365 December 2016 update. Panel is a simple static place on your D365 web client which loads a Web Page inside it. Perhaps, the best use of the same could be a Web Chat application implementation. Implementation Simple – I’ve made a JS Web Resource that has a function to call the Xrm.Panel.loadPanel(url, title); method and I’ve invoked the same on change of a Phone Number. Here’s a simple JS snippet I’ve written: oAccountCustomization = { loadPanel: function() { “use strict”; Xrm.Panel.loadPanel(“https://cft89.crm.dynamics.com//WebResources/new_SamplePage”, “Hello”); } }; And redirected it to another HTML page in my own D365. Then, I’ve added this to the onChange of the PhoneNumber on the Account record. And saved and Published the customization. Seeing it work: Now, when I change the Phone Number field on the Account, the slider appears on the right hand side of the page. You can click on the arrow to bring it in focus. Here we go! The Panel is now seen. Remember, this works only on the Web Client.

We have a requirement that we want to change button text and description for case entity to the incident. Since the case is system entity which is managed, dynamics 365 not allowed you to make any modification in button text or description. For the unmanaged entity, you can make a modification with the help of third party tool like ribbon workbench. In this article, we will see how to change button text of system entity (managed). Kindly follow below steps. Create a new solution and add selected entity in that solution. In my example, I want only case entity. Make sure you have checked “include entity metadata”. Click on export translation The zip file will be downloaded to your system. Extract that zip file in your local system. Open CrmTranslations file in excel Select Display String sheet Find text that you want to replace. I want to replace all case word with incident. Make necessary changes and save the file. Again zip CrmTranslations folder and click on import Translation. Import zip file to the solution Publish the solution and go to entity form. You can see button text and description changed to the incident. Similar way you can do it for another system (Managed) entity.